Job description
Tri-State Water, Power and Air is currently hiring for our Customer Service / Inside Sales Team.
Hourly Base $15 - $17 per hour based on experience
Come be a part of the family with our growing team at Tri-State!
More than ever, we need exceptional phone professionals to join our team to help us support the demand for the products we offer. You may have never considered this type of work before, but now is as good a time as any to try your hand at something new.
Our Customer Service and Inside Sales Reps are dedicated to making life better one interaction at a time. We are a leader in the Tri-State area in providing Home-Improvement Products and Services.
- Do you like working with people who love their job? Do you want to love your job too?
- Are you looking for a stable position with a company that has a proven track record?
- Do you like having a conversation and helping people?
Our office is located in Indianapolis, IN. We are a fun, close knit group of talented and hungry customer service and inside sales professionals. We have a great opportunity as our services are essential and we are looking for a few more superstars to join our team.
We have built a strong reputation with our tremendous products as well as our unmatched customer service and inside sales teams.
What are we looking for?
- Have a strong work ethic and dedicated to a successful career
- A team player that thrives in a fast paced, competitive environment
- A go-getter who doesn’t need to be micro-managed and applies what they’ve learned in training
- Customer Service is open Monday - Friday 9am – 6pm and Saturday 9am – 2pm. Saturdays rotate weekly.
- Paid training and continued learning opportunities!
Unique benefits we offer:
- Medical, Dental, Vision & Life Insurance
- Paid time off including vacation, holidays and sick time.
- Short Term Disability
- Retirement Planning Options (401K).
Why Join Tri-State?
Every day, we aim to live up to our mission of creating insanely great customer experiences and tremendous opportunities for our employees. But as a Tri-State employee, giving back matters just as much – that’s why we’re very proud of the work we do within and outside of our community. We hold an ongoing food drive supporting food banks throughout our market territory. We are also passionate about the mission of Manna Worldwide which is a non-profit organization engaged in child development programs around the world and in the United States. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
Every day, we aim to live up to our mission of creating insanely great customer experiences and tremendous opportunities for our employees. But as a Tri-State employee, giving back matters just as much – that’s why we’re very proud of the work we do within and outside of our community. We hold an ongoing food drive supporting food banks throughout our market territory. We are also passionate about the mission of Manna Worldwide which is a non-profit organization engaged in child development programs around the world and in the United States. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
We have a proven sales culture that promotes success.
No cold calling! You will be provided with warm / hot leads!!
Minimum Experience:
- Customer service experience a plus
- Phone-related customer service with an emphasis on sales is a major plus
- Experience waiting tables or working for tips is absolutely applicable
Knowledge, Skills and Abilities:
- Stellar customer service skills – and an overwhelming desire to make lives better.
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills
- Ability to stay composed and objective
Conversational, patient and confident, with a positive attitude
This Company Describes Its Culture as:
- Innovative - innovative and risk-taking
- Aggressive - competitive and growth-oriented
- Outcome-oriented - results-focused with strong performance culture
- People-oriented - supportive and fairness-focused
- Team-oriented - cooperative and collaborative
If you are excited about this opportunity, we are excited to speak with you.
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