Job description

**Apply to this Direct Hire Permanent Opportunity**

Our client, a company that delivers farm fresh products to the finest grocery stores, supermarkets, schools and colleges in Florence, NJ is looking for a Bilingual Customer Service Representative to join their team. You will be managing a large volume of inbound and outbound calls in a timely manner. Great opportunity with competitive pay.

Your day may look like this:

• Manage large volume of inbound and outbound calls in a timely manner
• Process customer orders; verify for accuracy and completeness
• Identify customer needs, clarify, and research every issue providing positive
• Make recommendations for additional products and services
• Ensure customers feel valued and supported

You would be a good fit if:

• High School Diploma or equivalent
• Minimum of two years of previous experience in a customer support/data
• entry role
• Excellent customer service skills; friendly, courteous and helpful
• Must be a highly reliable and a strong team member
• Great computer skills; Microsoft Office Suite, and Excel
• Bi-lingual in English and Spanish is required.

Pay Rate and shift:

• Monday, Tuesday, Thursday, Friday and Saturdays
• 8:30 AM - 5:00 PM - During the week
• 9:00 AM - 2:00 PM - Saturdays
• $18.00 to $19.00

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Health insurance

Shift:

• Day shift

Experience:

• Customer service: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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