Customer Service Representative
Job description
- Answering inbound calls from customers and franchise owners
- Scheduling jobs for technicians
- Assisting franchise owners with administrative tasks
- Using online software to manage details
- Working closely with the Support Center Team
- Answering questions from customers about repairs
- Supporting salespeople in the field nationwide
- Taking part in regular meetings and training
- Part time or Full time
- No nights or weekends
- Paid holidays, sick leave, and vacation days (for full time employees)
- Health benefits
- Advancement opportunities & internal growth
- Monthly performance-based bonuses
- Paid initial and ongoing training
- Small, welcoming, open-minded office environment
- Great company culture - core value of putting relationships first
- Consistent customers that are happy with our services and book with us often
- Helping small business owners (our franchisees) - not just a huge corporate company
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
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