Customer Service Chat Support Specialist

Full Time
Rancho Cordova, CA 95670
Posted
Job description
Equivalent Experience

CUSTOMER SERVICE REPRESENTATIVE/ CHAT SUPPORT SPECIALIST

Position offers extensive training! Long term growth opportunity/ Company that you would want to be long term!

This is a great way to start in a new industry and start your career with a company long term.

JOB DESCRIPTION:

  • Some phone interaction and phone calls daily
  • Ordering processing parts, tickets – Builder Service Representatives- Work directly with builders to schedule out service and warranty
  • Processing parts tickets, processing a lot of data for parts or builders
  • Inbound calls – will answer inbound calls as required
  • Mostly Email communication and follow ups throughout the shift
  • Function as a team player with sales and operations to insure effective field execution and customer satisfaction by efficiently performing order processing and scheduling of field service;
  • Facilitate the obtaining of sign-off's to expedite the accounts receivable collection process;
  • Facilitate the training of new Builder Service Representatives

Schedule: 7:00- 3:30 PM - overtime offered!

Location: Rancho Cordova

APPLY ASAP if interested! Interviews going off asap! Company is local to Sacramento!

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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