Customer Service Associate - Technical Services

Full Time
Somerville, MA
Posted
Job description

Customer Service Associate - Technical Services


Triumvirate is seeking an entry-level Customer Service Associate - Technical Services. This position offers a LOT of growth potential within our Technical Services Department. The selected candidate should exhibit strong organizational skills, be highly productive and be able to take initiative to support the responsibilities of the team.

Triumvirate Environmental is one of the largest environmental services firms in North America. Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.


Essential responsibilities and duties include:

  • Provide administrative support to Technical Services department
  • Assist in data entry for job paperwork in office
  • Organize and file environmental documents, including inbound waste profiles, profile approvals, and manifests
  • Prepare work-orders for upcoming field projects
  • Contact clients and schedule various environmental services
  • Track client shipment volumes and ensure reports are sent out to appropriate clients
  • Create client invoices based off of job paperwork

Required qualifications:

  • Bachelor's degree required
  • Eagerness to learn about the Environmental Health & Safety Field
  • Proficient in Word, Excel, Outlook
  • Excellent verbal & written communication skills
  • Ability to multitask and be detail-oriented
  • Ability to work in a fast-paced work environment

Benefits:

  • Health, Dental and Vision Insurance
  • 401(K) retirement savings plan with co. contribution
  • Very Generous Tuition Reimbursement Program
  • Health & Wellness benefits
  • TONS of safety training for some positions with opportunities for external trainings and certifications
  • Paid time off and select paid holidays
  • Mentorship & Career Succession Planning
  • Opportunity be involved with employee-led resource groups
  • Relocation Opportunities
  • Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

For further information on Triumvirate & the exciting work that we are doing in the industry, please visit our LinkedIn page - Triumvirate LinkedIn – and follow us on Instagram @triumvirateenvironmental

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals with Disabilities and Protected Veterans encouraged to apply. Triumvirate is an Equal Opportunity Employer (EOE).

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