Job description

Opal Foods is currently accepting applications for the position of Customer Service and Inventory Coordinator. This position is responsible for accurately receiving, processing, and maintaining customer orders while working with the other department team members to ensure alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies. In addition to customer service this role will be responsible for driving egg inventory accuracy at the five plants. This position will ensure accountability for each site for inventory accuracy. Salary commensurate with experience.

Position Responsibilities:

• Ensure all customer orders, PO’s, BOL’s, and POD’s are in alignment and sent through for invoicing daily
• Receiving customer orders, and ensuring accuracy within the ordering and accounting software
• Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs
• Help with customer pricing and future business
• Run and use inventory reports to communicate inventory needs to leadership and to operational staff
• Investigate inventory discrepancies and identify improvement opportunities and strategies for improvement
• Monitor and ensure that inventory rotation processes are being followed
• Other duties as assigned

Requirements: (knowledge, experience, skills, education)

• High school diploma or equivalent
• Must be able to work evenings, weekends, and holidays as needed
• Working knowledge of Microsoft Office products including Word, Excel, and Outlook
• Detail oriented and able to enter customer information accurately and efficiently
• Demonstrated ability to manage multiple demands and communicate effectively via email
• Demonstrated ability to effectively speak, read, and write in English
• Demonstrated ability to effectively communicate with others including leaders, other team members, and customers

Preferred Qualification: (Education/experience/Knowledge/Skills/Abilities)

• Previous experience in customer service
• Demonstrated ability to effectively speak, read, and write in Spanish
• 3 plus years of related experience

About Opal Foods: Opal Foods formed in 2014 and is a partnership between Rose Acre Farms and Weaver Brothers. Our foundation is our commitment to our team, the quality of our product, our customers' satisfaction, and the welfare of our animals. Opal Foods provides high-quality, nutritious, affordable eggs to its customers through their farms based in Missouri, Colorado, and Iowa with its headquarters in Neosho, MO. For information on Opal Foods, please visit our website at www.opal-foods.com.

Benefits: Opal Foods, LLC offers a comprehensive benefits package. This package includes options for medical, dental, vision, flexible spending accounts, life insurance, dependent life insurance, and disability that will all become effective the first of the month after your hire date. Opal Foods, LLC also provides a matching 401K plan.

Opal Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you willing and able to comply with Opal Foods biosecurity policies requiring employees to have no contact with any bird species of any kind, other than the laying hens owned by the company, including but not limited to domestic ducks, geese, wild birds, chickens, and pet birds of any kind?

Experience:

• Customer service: 2 years (Required)

Work Location: One location

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