Job description

Our dedication to providing exceptional customer service contributes to our superior level of customer satisfaction. As an Entry Level Customer Relations Representative you will be acting as the first line of customer contact. The Entry Level Customer Relations Representative will communicate openly, with an enthusiastic and engaging tone and focus on finding the best solution for each individual customer.

Entry Level Customer Relations Representative Responsibilities:

• Become an expert in the mission of our charity partner in order to communicate this mission effectively to members of the community
• Build relationships and educate community members on our charity partner through presentations in order to drive fundraising efforts
• Follow all client guidelines when accepting donations and ensure each donation is properly recorded
• Attend daily team meetings where goals are discussed and contribute any additional thoughts or ideas to help achieve these goals
• Receive further training and development from members of our leadership and management teams to be able to grow within our organization

Requirements of an Entry Level Customer Relations Representative:

• High school diploma/GED or Bachelor’s Degree preferred
• 0-2 years of experience working in non-profit, charity, fundraising, or other people-facing positions
• Must have a passion for helping others and working in a team environment
• Must have exceptional communication skills to communicate effectively with members of the community and members of or team as well
• Must be a student in order to receive our training
• Must be able to thrive in a fast-paced environment
• A desire to grow within our organization is a plus!

Perks of an Entry Level Customer Relations Representative:

• Uplifting, family-oriented work environment
• Endless opportunities for learning and professional development
• Growth opportunities awarded on an individual basis
• Virtual networking events
• Company paid yearly retreats
• Holiday closures

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: On the road

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