Job description
Do you enjoy training, leading and engaging a team? Do you have a passion for providing excellent customer service? If you answered yes to both of these questions, then JCPenney in Clifton Park, NY may be the right place for You!
We are hiring for the position of Customer Experience Supervisor II. This position contributes to profitable sales growth within the store by leading and engaging associates, coaching associates on customer service, leading company training initiatives, and delivering company checkout experience strategies and Omnichannel processes.
Key responsibilities for this role include but are not limited to:
- Customer Service and Sales
- Checkout standards
- Human Resources /People Management
- Team Development
- Performance Standards
Qualified candidates should be able to exhibit the following core competencies:
- Embraces a Growth Mindset
- Thinks Critically
- Demonstrates Leadership
- Takes Accountability
- Implements With Excellence
- Drives results
JCPenney offers many benefits including but not limited to, Health Insurance, Dental and Vision Insurance, 401K, Paid time off and a generous associate discount.
This position is a Full-time position that requires open availability ( nights and weekends a must).
Qualified applicants MUST apply to jcp.com/careers in order to be considered for this position.
Job Type: Full-time
Pay: $21.25 - $31.88 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Clifton Park, NY 12065: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Preferred)
- Leadership: 1 year (Preferred)
Work Location: In person
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