Job description
Follow established procedures and guidelines to provide timely and effective administrative support to the order management team (for example typing, filing, scanning).
Under direct supervision: support the order management team with non-customer facing tasks by processing data and collating information in relation to all phases of the order life cycle.
Process customer orders within the order management system, accurately and within the required deadline.
Manually allocate parts to customer orders within the order management system.
Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner.
Assist with other data entry tasks related to the order life cycle (for example new customer set-up, credit and debit administration).
Prepare and distribute standard internal reports.
Perform data maintenance and cleansing to ensure data accuracy in the order management system (for example customer details, drop ships, pricing, aging orders, order holds/suspensions, codes).
Identify and communicate areas for process improvement to Supervisor.
Top 3 Skills you are looking for:
1.Tech savvy
2.MS Suite skills
3.Detail Orientated
Job Types: Full-time, Contract
Pay: $25.00 - $28.00 per hour
Experience level:
- 3 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- MS Suite: 1 year (Required)
- Customer Care Technical Representative: 3 years (Required)
Work Location: In person
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