CSR Specialist

Full Time
Coppell, TX
Posted
Job description

Responsibilities

  • Schedule appointment times as required meeting designated delivery windows set by the customer.
  • Enter order information directly into computer system accurately and on a timely.
  • Communicate with customers to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.
  • Communicate and coordinate with colleagues as necessary.

Qualifications

  • Experience in customer services.
  • Organizational, interpersonal communication and computer skills.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Ability to establish and maintain professional atmosphere for, co-workers and customers.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Life insurance
  • Paid time off
  • Educational Assistance
  • Lunch Provided

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