Corporate Administrative Director, Laboratory Services

Full Time
Remote
Posted
Job description
About Us:

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at www.emerus.com.

Position Overview:
The primary responsibility includes planning, organizing, and directing the overall laboratory program and services enterprise-wide. The System Director of Laboratory Services is responsible for ensuring the laboratory program delivers quality services in an efficient and effective manner to meet the needs of patients and clinical employees. This position reports directly to the VP of Support Services.
Essential Job Functions:
  • Serve as subject matter expert for the organization to support ongoing operational and clinical activities.
  • Serve as primary liaison to interface laboratory with other departments and internal and external stakeholders.
  • Provide leadership in developing, evaluating, and maintaining the laboratory program to respond to organizational and patient needs.
  • Develops and maintains standardized organizational hospital laboratory program that includes overall policies, goals, new hire and ongoing education and training to enhance laboratory services.
  • Maintain efficient and effective departmental operations in compliance with all local, state, federal, regulatory, accreditation agencies (i.e., CLIA, COLA, DNV, etc.).
  • Develop, maintain, and implement standard operating procedures to support existing and new market openings.
  • Collaborate with IT to direct, develop, implement, maintain, and enforce LIS programs, policies, procedures, protocols, and standardized laboratory data reports.
  • Promote continuous improvement for the quality of services within the program.
  • Keep abreast of industry changes through participation in industry events and regular involvement in professional organizations.
  • Utilizes expertise and relationships with vendors to troubleshoot and address various organizational needs, ensuring any changes do not adversely affect laboratory operations.
  • Evaluates and recommends program enhancements and capabilities (vendors, contracts, operations, etc.) to ensure efficient and cost-effective laboratory workflow.
  • Foster a culture of collaboration and teamwork, with dedication to patient care and quality outcomes.
  • Utilizes analytical, problem-solving, and critical thinking abilities with proactive decision-making and negotiation skills.
Other Job Functions:
  • Demonstrate a high degree of responsibility, accountability, and autonomy
  • Attend staff meetings or other company sponsored or mandated meetings as required
  • Travel to all facility locations as required
  • Perform additional duties as assigned
Basic Qualifications:
  • A minimum of 3 leadership experience in a clinical setting plus a minimum of 5 years of clinical laboratory experience
  • Demonstrated commitment to strong customer service objectives
  • Demonstrated ability to collaborate with stakeholders from many disciplines, both internally and externally
  • Superior interpersonal skills and strong leadership qualities.
  • Ability to establish and maintain collaborative and effective working relationships.
  • Ability to communicate professionally and effectively in oral, written, and electronic formats with both internal and external customers (both laboratory and non-laboratory).

Desired Characteristics:
  • Bachelor's degree in Clinical Laboratory Science or related Information Technology degree required.

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