Job description

About us

United Way of Staunton, Augusta County & Waynesboro is a 501(c)(3) nonprofit organization in Staunton, VA 24401. We are a fun, collaborative and supportive organization focused on advancing the health, education and financial stability of the SAW community.

Our work environment includes:

• Safe work environment
• On-the-job training
• Wellness programs

Job Title: Coordinated Enrollment (Valley Learning Launch) Navigator

Department: Community Impact

Reports to: Director of Community Impact

Organization: Our vision is a strong, equitable community where every person can thrive. The mission of United Way of Staunton, Augusta County & Waynesboro (UWSAW) is to serve as a catalyst to improve the lives of people in our community, focusing on the areas of health, education and financial stability.

Summary: The Coordinated Enrollment Navigator will be the first point of contact for families seeking access to Early Childhood Care and Education (ECCE) in our SAW communities. The Navigator will provide support to families just seeking resource or service information as well. This position will work with key community partners to ensure that all young children will have access to high quality ECCE. This position will assist families in learning about the opportunity for their age-appropriate children to enroll in free public preschool via the Staunton City Schools, Augusta County Schools, Waynesboro City Schools, Shenandoah Valley Head Start & Early Head Start, and local child care centers participating in UWSAW’s Preschool Development Grant Birth-5 (PDG) and Mixed Delivery Grant (MDG) programs. In turn, the position will assist these programs in maximizing their public funding streams and resources and provide complete applications for their leadership and staff to undertake the registration and enrollment processes.

They must believe and exemplify United Way of Staunton, Augusta County & Waynesboro mission, vision and values, and share in its commitment to work collaboratively with all stakeholders to advance the community’s efforts in increasing access to high-quality ECCE and to promote school readiness.

Key Accountabilities include the following:

· Collect public preschool and private provider early education applications. The Navigator will follow-up with families to ensure that application packets are complete. He or she will follow up with families as needed to complete applications and required documents, particularly if families do not have digital resources to complete the application online.

· Work cross-functionally with families, staff, and key community partners in determining eligibility and placement of children with ECCE public programs and private providers, maximizing public funding where available.

· Data entry in the designated software system, including providing reports as needed to each public partner.

· Participate in community events throughout the region to promote School Readiness with a focus on supporting recruitment efforts for the common public preschool application and ECCE partners.

Essential Duties and Responsibilities include, but are not limited to, the following:

The Coordinated Enrollment Navigator works collaboratively with the Staunton City Schools, Augusta County Schools, Waynesboro City Schools, Shenandoah Valley Head Start & Early Head Start, and local child care centers participating in PDG and MDG programs. This individual will work directly with Head Start staff to manage the software system to support the regional coordinated enrollment program. The Navigator will also meet with community partners regularly to ensure children are being placed with early care and education providers in a way to maximize publicly funded slots, as well as privately funded slots. The Navigator will recruit children in partnership with providers to ensure our most vulnerable families can access early care and education services to support school readiness efforts across the region, with a focus on equitable access and metrics to support improvements in equitable access. Specifically:

1. Managing the coordinated enrollment process:

· Pull applications as they are submitted into the system.

· Follow up with parents as needed to ensure applications are complete with supporting documentation and to determine unique family needs and preferences

· Follow up with parents regarding comprehensive service referrals, if

Appropriate

· Identify funding options in the software based on Selection Criteria by program

· Collect data on participating ECCE programs

- Track the referral process to include verification of appointments

2. Recruitment:

· Increase the number of applicants to the public preschool programs in the area by participating year-round in recruitment activities throughout the region.

· Recruit door-to-door in targeted areas to support enrollment of low-income, at-risk children age birth to 5, including children with disabilities.

· Promote enrollment by placing posters, flyers, program information in areas frequented by parents of children birth to 5.

· Assist publicly funded providers in maintaining a waitlist of children through the Coordinated Enrollment system.

· Develop and implement a plan to address identified gaps and improve systems for identifying and coordinating community services and resources.

· Promote the importance of ongoing screenings to families.

· Ensure all activities are parent-informed and parents are actively engaged in every phase of seeking ECCE for their child.

· Ensure all activities and processes include the established equity framework with data tracking and disaggregation.

3. Working cross-functionally to support school readiness goals:

· Support and implement person-centered and equitable strategies

· Enter data and information accurately into the database for reporting purposes

· Process monthly reports as related to the Coordinated Enrollment System

· Enhance the project model and build community support for the project

· Assist preschool staff and family support workers as needed

· Track comprehensive service referrals and follow-ups and prepare reports as requested

· Attend local and regional meetings and participate in conference calls as requested

· Other duties as assigned and as requested by UWSAW’s President & CEO, and the Public Program Partners

Ideal Qualities & Qualifications:

The following are representative of the knowledge, skill and/or ability required to satisfactorily perform the essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition, the Coordinated Enrollment Navigator should have:

· Strong familiarity with the Planning District and local community as well as the impact of quality early childhood education and the issues facing children and families in the area

· Experience working with staff in early care and education programs, social service agencies, schools or other private and public early education settings

· Ability to manage multiple priorities in an organized manner

· An ability to comfortably deal with multiple interruptions on a continual basis, always maintaining a friendly interface with others

· Collegial nature and collaborative style when working in a team dynamic

· Natural and confident ability to explore and identify mutually beneficial solutions

· Highly effective written and verbal communication skills

· Knowledge of web-based applications

· Experience working to reduce barriers which limit access to high-quality early education

· Highly confidential when working with sensitive and personal information. Understand the importance of confidentiality and demonstrate this when working with sensitive and personal information.

· Bilingual skills

Preferred Qualifications:

· Knowledge of the various regulating authority standards related to early childhood programs (Virginia Standards for Child Day Centers and Family Child Care Homes, Head Start, Board of Education, VPI, etc.)

· Knowledge of the Eligibility Requirements for various publicly funded ECCE providers, including subsidy through the Department of Social Services

· Knowledge of Services and Resources to support vulnerable and at-risk families

· Actively involved in the area’s ECCE community

Education and/or Experience:

High School Diploma required

AAS in Early Childhood, Social Work, Psychology, Health Science, or related field preferred.

2 years’ experience in a social services agency.

Experience working with families.

Language Skills: Ability to read, analyze and interpret database reports. Ability to write reports and business correspondence. Ability to present information to and respond to questions from groups of diverse individuals. Ability to document and communicate information to an audience.

Computer and Analytic Skills: Proficient knowledge of Microsoft Excel, Word, EMAIL; ability to be trained to use software related to management of Coordinated Enrollment System.

Licenses: Valid Virginia Driver’s License

Other Skills: Sensitivity and respect for cultural diversity

Physical Demands/Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use finger and hand motion and occasionally required to stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

*Note that travel within the planning district is necessary with this position, and evening and Saturday work will be required.

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Early childhood education: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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