Job description
A Carillon Christmas is a six-week holiday festival during which the 65-acre Carillon Historical Park campus is transformed into a winter wonderland. The event features holiday decorations, special activities and music, miniature train rides, and an opportunity for guests to tour all our historic exhibits at night.
Basic Function:
This position exists to ensure our guests have a high-quality and enjoyable experience by serving food in a timely and accurate manner.
General Responsibilities:
- Greet guests and accurately take food and beverage orders
- Process payment from customers
- Prepare and deliver food and beverage orders quickly and accurately
- Keep service and food prep areas and utensils neat and clean
- Answer guests? questions and ensure they have everything they need
- Build rapport with customers to create a positive atmosphere
- Answer basic questions about Culp?s Cafe and Carillon Historical Park
- Communicate customer feedback to the appropriate staff
- Additional duties as assigned by management
Line of Communication and Accountability:
This position reports to the Vice President of Museum Operations.
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