Computer Support Technician
Job description
Provides support for one or more LANS typically under the direction of a network or system manager. Provides hardware diagnosis, software support, workstation installation, and network backup.
- Provides mainframe and micro-computer software support to users.
- Monitors system usage; may provide and audit system reports.
- Diagnoses system problems; may replace system components as required.
- Backs up file server and restores data from tapes.
- Installs software upgrades.
- Installs and configures new workstations as required.
- Performs other job-related duties as assigned.
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.Requires a minimum of one (1) year of directly job-related experience.
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