Job description

POSITION SUMMARY
The Community Support Specialist (CSS) functions as part of a 6-to-9-person clinical team to deliver community-based support and rehabilitation services to a group of consumers receiving services at the Community Connections Core Service Agency. Each CSS has responsibility, under the supervision of a licensed Clinical Manager (supervisor), for working with up to 40 consumers at any one time.
KEY RESPONSIBILITIES

• Participate as team member in the development of a consumer's Individual Recovery Plan (IRP) and Community Support specific plan under the direction of the clinical supervisor.
• Assume responsibility for the implementation of the IRP.
• Develop therapeutic relationship with client to enhance functioning.
• Intervene to assist consumers in acquiring skills and resources necessary for successful community living. In so doing, the CSS should spend at least 65% of their time in direct contact with consumers and network members either face-to-face or via telephone.
• Provide support and consultation to members of the consumers' network. In so doing, the CSS should spend at least 50% of his/her time in the field including home visits
• Assist the consumer in symptom management and recovery from functional deficits
• Develop strategies with the consumer so that they can maintain stable community living.
• Ensure that each consumer has an individualized relapse prevention plan that is shared with all appropriate providers and network members.
• Participate in psycho-educational and skill development groups as appropriate.
• Participate in on-going training activities.
• Complete all required paperwork on time.

In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:

• Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
• Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
• Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
• Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
• Completes and stays current on role specific and organizational wide training.
• Performs other duties as assigned on an as-needed basis.

DESIRED KNOWLEDGE/SKILLS/ABILITIES:

• Bachelor’s degree in social work, psychology or relevant human services discipline
• Active LGSW or LGPC Licensure issued in the District of Columbia is preferred
• Demonstrates basic knowledge of mental health principles and demonstrated ability to operationalize and implement these principles in mental health practice.
• Proficient in Microsoft Office products (Word, Excel, Outlook)
• Case Management experience preferred
• Experience documenting case notes preferred
• Valid drivers license and access to own vehicle and insurance required
• Ability to identify and resolve problems in a timely manner even when dealing with emotional topics.
• Solves practical problems and manages a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in both written, oral, diagram, or schedule form.
• Ability to understand complex clinical concepts (engagement, outreach, empathy, etc.) and interventions over time and to incorporate these into clinical practice under supervision of clinical manager

POSITION TYPE/EXPECTED HOURS OF WORK

• This is an essential or critical position which will require reporting to a physical work location or making visits to consumers in the community as defined by the business needs of Community Connections, Inc

Job Type: Full-time

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