Community Support Specialist 2
Job description
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- Posted: September 13, 2022
- Full-Time
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LocationsShowing 1 location
Washington, DC 20017, USA
Description
ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.
JOB SUMMARY: The Community Support Specialist 2 (CSS2) provides community support services to an assigned caseload of consumers with complex needs including but not limited to co-occurring substance use disorders and multiple chronic and acute medical conditions and legal involvement. The position provides community support services as defined by DC Mental Health Rehabilitation Services regulations using a Strengths Based Recovery Model, including coordinating regular mental health and medical care to adults who have mental illness. The position performs administrative work providing accurate and comprehensive documentation of all services within specified time limits.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Deliver all service needs for an assigned caseload of consumers with complex needs including but not limited to co-occurring substance use disorders and multiple chronic and acute medical conditions and legal involvement.
- Establish productive relationships with consumers with complex needs to promote achievement of Individual Recovery Plan (IRP) goals and regularly participate in the development and update of each consumer’s IRP.
- Provide interventions specified in the IRP to each assigned consumer. Independently coordinate with other services providers, including medical providers for chronic health issues to promote the well-being and benefit of the consumer.
- Develop and utilize Individual Crisis Plan strategies to assist each assigned consumer in stressor situations to avoid hospitalizations.
- Assist each consumer with a co-occurring substance use issue to develop and implement a Substance Abuse Relapse Prevention Plan.
- Assist consumer to develop interpersonal and community coping skills including adapting to home, school and work environments.
- Provide mental health education, support and consultation to consumers, families and other support systems the consumer has in the community which is directed exclusively to the well-being and benefit of the consumer.
- Assist consumer to self identify and minimize negative effects of psychiatric symptoms that interfere with daily living, financial management, school or work performance.
- Assist consumer to increase social support skills and networks that are necessary to enable and maintain independent living and ameliorate life stressors.
- Conduct regular home visits to assess consumer’s strengths and needs and level of care.
- Educate and assist consumers with learning or re-learning activities of daily living (ADL) skills necessary to improve quality of life, including attainment of health care benefits.
- Link consumers to resources in the community and regularly advocate for consumer to ensure adequate services are being provided to meet consumer’s needs.
- Communicate and collaborate with collateral providers and consumer’s key supports.
- Perform administrative work through accurate and complete documentation of all services (billable and non-billable) in Credible by the next business day. Within 90 days, show proficiency using the Credible EHR to include:
- Use of the electronic calendar for scheduling all activities.
- Completion of all daily routines and other functions which contribute to a paperless and mobile environment.
- Use of smart-phones for recording brief entries such as No Shows/Cancellations and use of dictation function to promote efficiency and achieve documentation expectations.
- Continuously maintain an average of five (5) billable hours for every working day after 90 days of employment (holiday, sick, personal and vacation days are excluded).
- Attend all administrative, in-service education and other meetings as required; minimum of four (4) hours of individual or group supervision per month with Clinical Manager (team meetings count as supervision).
EDUCATION and EXPERIENCE:
- Bachelor’s degree in Social Work, Counseling or related discipline.
- BSW/MSW and Master’s of Counseling require appropriate professional licensure.
- One (1) year direct service experience in a social service setting with adults who have mental illnesses, substance abuse history, development disabilities and/or chronic health issues.
SKILLS and COMPETENCIES:
- Ability communicate in English, in written and oral form.
- Skill in co-occurring disorders treatment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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