Job description

Job Description:
Community Operations Services (HOA) Supervisor

Job Overview
The HOA Operations Supervisor has the responsibility of assisting the HOA Manager and handling direct communications with the homeowners. Community code enforcement and vendor management are key responsibilities in this position. The person in this position must understand the importance of providing outstanding customer service and be able to interact effectively and tactfully with clients that can be difficult at times.

General Responsibilities

• Attends Board and committee meetings
• Manages performance of services to the community by outside vendors
• Manages the community's Work Order system to ensure timely response to requests from residents and related communications
• Coordinates client account setup

Job Qualifications

• Education and Experience:
• While not necessary, any experience working with HOAs and boards would be a plus.
• Customer service experience required
• Planning, leadership, people development and team-building experience

Skills and Aptitudes:

• Must be able to express thoughts and knowledge in both written and oral formats
• Position requires patience and the need to be sensitive to client needs while having a strong ability to manage sometimes negative situations
• Ability to multi-task on a variety of levels
• Well respected with high degree of integrity
• Computer knowledge and familiarity with Microsoft products

License/Qualifications:

• Must have a valid driver’s license
• Provide proof of insurance

Discretion / Independent Judgment

The position is responsible for assisting the HOA Manager in managing the neighborhood association as it relates to the CC&Rs and Bylaws, along with a being direct line of communication to the homeowners.

Working Conditions

• Indoor office and outdoor setting
• Will be using a computer frequently
• Normal business hours Monday – Friday 8 AM – 5 PM and on rare occasions, weekend and evenings

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Redmond, OR 97756: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 2 years (Preferred)

Work Location: One location

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.