Job description

GFL is looking to hire a Collections Administrator to join our team based out of the Southfield office! The Collections Administrator will primarily be responsible for maintaining bankruptcy files, payables files and vendor reporting for 3rd party collection agencies. They will communicate with upper management (General Managers/Area Controllers) at the branch on disputed accounts to gain faster resolution. As well, they will provide administrative support for the home office collection department and provide excellent customer service to both internal and external clients.

Key Responsibilities:

• Maintain all bankruptcy notifications
• Involved in write off and bad debt process
• Submit weekly paid files to collection agencies and determine any needed credit adjustments
• Address any collection agency defined customer disputes
• Verify and process weekly payments, payables and NSFs submitted by our vendors
• Reminder and suspension letter responsibilities
• Send 5 day pull back accounts to collection agencies that do not require 3rd party collections.
• UAC (Unapplied cash / credits) assistance as needed
• Month end reporting assistance as needed
• Special projects as assigned
• Document any new processes or updated current procedures
• Develop and maintain the matrix for Third Party Agencies – Trend their performance
• Conform in all respects with applicable federal, state, and local laws, regulations, ordinances
• Follow company policies, procedures, and directives from supervisors/managers
• Perform other duties and responsibilities as required or requested by management

Knowledge, Skills and Competencies:

• Associate’s degree (AA) from two-year College or technical school or equivalent combination of education and experience
• 3-5 years of experience in commercial collections, account receivable and/or customer service
• Bankruptcy experience with filing Claims and working with outside vendor to maintain filings
• Proficient in Microsoft Office with an intermediate level in excel
• Knowledge of AS400 software system and Soft Pak/Tower preferred
• Excellent customer service and phone skills
• Able to resolve customer complaints and questions
• Able to excel in fast paced environment
• Strong organizational, written, and verbal skills with attention to detail in all areas of work
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse work environment as part of a team as well as independently

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

learninglandscape.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, learninglandscape.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, learninglandscape.com is the ideal place to find your next job.