About Akron Children’s Hospital

Akron Children’s Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation’s best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children’s Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children’s Anywhere app, we’re here for families whenever and wherever they need us. Learn more at akronchildrens.org.

OUR PROMISES

• To treat every child as we would our own
• To treat others as they would like to be treated
• To turn no child away for any reason

Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Full - Time: 40 Hours Per Week
1st Shift: 8am - 4:30pm Monday - Friday
Location: Mansfield - Onsite
Applicant Must Reside in Ohio or Pennsylvania at the Time of Offer

The Clinical Operations Supervisor works collaboratively within the Division’s leadership team to ensure that the evidenced based programming offered is of the highest quality and is in compliance with all regulatory and accreditation standards. They will also serve as a clinical resource for staff and physicians.

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  • Adds value as a key member of management; understands the business, financials, industry, customers and strategy.
  • Supervises and develops employees by providing direction and oversight, along with coaching and training opportunities.
  • Manages both staff and program performance to achieve Division goals and expectations.
  • Assists the Operations Manager, Cluster Director and Clinical Operations Director with preparing, managing, and adhering to department budgets to maintain expenditure controls.
  • Provides program coordination in collaboration with the Division’s Operations Manager, Cluster Director and Clinical Operations Director.
  • Accountable for program operations (workflow, procedures, facility furnishings, inventory, supplies, Kronos, process improvement), personnel supervision and general administration (assisting physicians, clinical staff, and management) and clinical functions.
  • Assists Operation Manager, Cluster Director and Clinical Operations Director with projects.
  • Travel to offsite locations and a valid driver’s license is required
  • Other duties as required.

Technical Expertise

• Experience in pediatric mental health settings is required.
• Licensed Professional Clinical Counselor or Licensed Independent Social Worker with Supervisory status in the State of Ohio required.
• Experience in Lean Six Sigma and other performance improvement methodologies is preferred.
• Experience in the clinical treatment of emotional and behavioral health impairments is required.
• Experience working with all levels within an organization is required.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Experience with clinical documentation using electronic medical records software is required.

Education and Experience

• Education: Masters’ degree in Counseling, Social Work or other healthcare related field is required.
• Years of relevant experience: 3 to 5 years is preferred.
• Years of experience supervising: 3 to 5 years is preferred.