Client Services and Operations Specialist

Full Time
Cockeysville, MD 21030
Posted
Job description
Salary: $60k - 90k per year + none
Reference: AB_4229338

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have an amazing client facing role waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.

salary: $60,000 - $90,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High` School


Responsibilities

  • Prepare and process paperwork for new accounts, ensuring all client documentation is returned, completed and approved.
  • Utilize various applications to obtain account information and execute service requests
  • Greet clients and visitors in person and over the phone with professional, warm demeanor
  • Help create firm-level processes and procedures
  • Attend compliance and continuing education training sessions as required by regulatory agencies
  • Schedule, confirm, and track meetings
  • Prepare meeting documents, such as minutes, agendas and reports
  • Work with team to onboard clients of a newly acquired firm


Skills
  • Client Service
  • tech-savvy
  • Confidentiality
  • Organization
  • Attention to detail
  • Positive Attitude

Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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