Client Service Representative

Full Time
Falmouth, ME 04105
Posted
Job description

Falmouth Veterinary Hospital is a busy 9 doctor practice looking for a friendly and detail-oriented Veterinary Receptionist to join their team. This position is full-time.

Key Responsibilities:

  • Checking patients in, discharging patients, invoicing
  • Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • Handle incoming and outgoing mail and email
  • Update and file patient charts
  • Enter data into computerize billing program
  • Retrieve prescriptions
  • Assist with pet supply purchases such as food, supplements, and grooming items
  • Maintain the cleanliness of waiting room
  • Retail sales

Requirements:

  • High school diploma or equivalent
  • Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
  • Significant experience with basic office functions in a busy office environment
  • Must be a team player and have compassion for pets and their people
  • Must be flexible to work Saturdays


About us:

Falmouth Veterinary Hospital is a locally owned, AAHA accredited, state of the art, 9 doctor practice. Our dedicated and compassionate team is looking for a new Licensed Veterinary Technician and Veterinary Assistant to join our family. FVH is a team-oriented, fun, and compassionate environment. Our hospital provides the most advanced medicine and surgery with an emphasis on low-stress handling of patients. We promote career growth, work life balance, and never pigeon-whole individuals. With a dedicated training manager and state of the art facility, opportunities for growth are endless. We believe that a supported and happy work environment for our employees makes for a better hospital and positive client experience. At FVH, you can enjoy a meaningful career in a team oriented and supportive atmosphere. If you share a commitment to compassionate care, team work, and growing in your career, we would love to talk with you more. We offer competitive salary, and benefits opportunities for growth.

Rarebreed Veterinary Partners is a purpose driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing the best culture, tools and support to our hospitals to allow the staff to focus on what they love most, caring for our animal companions.


What do we have to offer?

At Rarebreed, we strive to provide employees in the animal care industry the best work experience possible by creating and fostering a great culture and by offering an attractive and flexible total compensation package consisting of the following:

  • Competitive compensation
  • Competitive medical, dental, and vision insurance coverage
  • Company paid 3% 401k contribution
  • Competitive paid time off to ensure work/life balance
  • Company paid life insurance, short term and long-term disability
  • Medical and Dependent Care Flexible Spending Accounts
  • Access to employee assistance programs
  • Continuing education


Employment will require successful completion of references and background check.


Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.


Learn more about our career opportunities at: https://rarebreedvet.com/careers/

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