Veterinary Specialty Hospital (VSH) is looking a full-time Client Communication Specialist to join our Remote Call Center. This is a great opportunity to provide exceptional customer service while avoiding the treacherous commute! Apply today!

On site attendance is required for the first several weeks during training as well as occasional on-site coverage.

About Veterinary Specialty Hospital (VSH): At VSH our mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We strive to bring together caring, warm and intelligent people who love to serve and help and are among the best in their field.

This opportunity is for someone who prides themselves on providing exceptional customer care and service. Responsibilities include:

• Answering phone calls & identifying client needs
• Directing phone calls to appropriate person or location
• Providing general information regarding services at each location
• Scheduling appointments
• Invoicing, faxing and filing
• Providing patient status updates

Qualifications:

• Commitment to deliver exemplary client service.
• Previous experience in a medical or veterinary setting is preferred.
• Fundamental knowledge of windows- based computer programs and a comfort level with technology.

Benefits of Working at VSH:

• Benefits start day one!
• Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.
• Pet insurance for your loved one!
• Compensation is based on experience and skill level.

Thank you for reading our job posting! Apply today!!

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

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