Job description

Are you looking for a company that will provide you with the opportunity to grow, succeed, learn, and work with a great team? Look no further – you’ve found it. If you have the desire to be challenged, work in an evolving, fun environment, and want the chance to grow your career, apply today.

We are looking for someone who is driven to succeed, a self-starter, has customer service experience, is a team player, and can thrive in a fast-paced and data-driven environment. As an account manager, you will quickly become an important member of the Quantify team. You will work closely with the operations, client support, as well as the sales team and assist in scaling our business and nationwide partnerships.

Main duties include but are not limited to:

• Work as part of a team to accomplish evolving daily goals
• Optimize client accounts
• Answer client calls
• Email correspondence with clients
• Support senior management with various support, sales, and operations-related tasks
• Consult clients on various needs, questions, and services
• Maintain communication with existing clients, alerting them of new services and enhancements that may be of interest

As a Client Account Manager, you will play the role of maintaining day-to-day client relationships and ensuring success for our partners. You will be responsible for supporting the relationship lifecycle from account set up to continued account optimization to ensure proper delivery of services and support. You will also be tasked with looking for opportunities to deliver additional value and grow revenue. You will interact with many clients daily, all while working with a fun, energetic team.

This position will report to the Operations Manager and is a hybrid remote based position (2 days in office in Weston, Florida, 3 work from home) with the possibility of occasional US travel (2-3 times per year).

Ideal experience and characteristics:

• Retail and customer service, sales, call center or other related experiences
• Excellent verbal and written communication skills
• A can-do attitude
• Demonstrable account management skills
• Ability to identify and assess customer needs and craft compelling solutions
• Highly organized and attentive to details
• Basic to moderate computer skills

Personal Attributes:

• Positive and engaging
• Action-oriented
• Strong sense of integrity
• Highly accountable, reliable, and trust-worthy
• Demonstrates passion for the brand, services, and solutions offered to our customers
• A desire to continually develop skills and knowledge

About Us

Quantify is a fast-growing online lead generation performance marketing company, providing personal injury law firms with new client opportunities. Since 2012, Quantify grew to become one of the largest generators of personal injury claimants in the country and we are looking to grow further.

To learn more about how we're helping law firms grow their businesses, please visit us at www.quantify.com.

Experience preferences

• Bachelors or associates level degree
• Account management: 1 years (preferred)
• Microsoft Excel: 1 years (preferred)

Job Types: Full-time, Part-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• No travel

Application Question(s):

• What are some ways you keep track of important project details?
• What is your favorite book?

Work Location: Hybrid remote in Weston, FL 33331

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