Claims Technician
Job description
Job Description
Cabot Risk Strategies, LLC is a dynamic and highly experienced team of insurance professionals dedicated to delivering quality services to our clients. Our goal is to help our clients effectively manage risk through insured solutions, self-funded solutions or a combination of both. As a full-service insurance brokerage and consulting firm, we provide our clients a leading insurance and employee benefits practice delivering best-in-class insurance solutions and services.
Based in Woburn, MA, Cabot Risk Strategies is easily accessed off of 93 and 128, and employs 80+ people. Please visit our web site at www.cabotrisk.com
Claims Technician
Responsibilities - This position handles predominantly first and third party auto physical damage losses as well as some General Liability cases within our multi-line claim department.
Duties/Responsibilities:
- Investigate coverage, liability and damages for all assigned claims
- Provide Exceptional service to our members and their business partners
- Work with external vendors to ensure performance is up to department standards
- Ability to work independently and manage a back-log of claims through final resolution
Skills/knowledge – Excellent communication skills (verbal and written) required, along with the ability to handle, in a professional manner, claimants who may be upset or impatient. Must be able to maintain credibility with clients and develop a strong, ongoing business relationship with assigned clients. Ability to follow a task through to a timely completion is mandatory. The ability to operate a personal computer, calculator, fax, copy machine, and telephone is essential.
Experience/education – Minimum of one to two years in handling property and casualty claims preferred. College degree or equivalent work experience considered.
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