Job description
Be part of a growing and prospering company as an Claims Supervisor for our Cedar Rapids, IA office. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.
Job Summary:
· Manage the claims department to maintain the service and productivity level of standards
Essential Functions:
· Monitoring turn around time, inventory, examiner production, data entry production and automated production
· Assist examiners and other staff members in questions a to claim process, interpretation of plan design and language, clients, participants and providers questions, claim rules
· Assist in claims processing as needed
· Answer and correspond to necessary inquiries verbally and written including appeals and claim service pre-determinations
· Assist in the customer service phone line queue as needed
· Handle projects that relate to the claims area
· Coordinate projects as needed and directed by Vice President of Operations and Director of Claims and Customer Service
· Prepare, coordinate and revise procedures as needed
· Supervision of positions reporting to Claims Supervisor
· Hire necessary staff force, prepare annual reviews, coordinate vacations schedule, evaluate and discipline staff
· Role model for employees
· Recognize and reward employee performance/results
· Recommend changes for improvement
Nonessential Functions:
· Other duties as assigned or appropriate
Education/Qualifications:
· Bachelors Degree and 2-4 years related experience; or equivalent combination of education and experience.
*Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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