Sentry’s dedication to customers is embodied by our best associates. At Sentry, our associates take care of our customers with a passion for service and delivering business results. As one of the largest mutual insurance companies in the US, we’re completely focused on offering exceptional claims service to our policyholders. To help uphold our premier standards, we are looking for a Claims Representative Specialist to work within our non-standard auto liability unit. You’ll have the opportunity to work solely with our personal lines customers and manage a pending of litigated and non-litigated claims that include a variety of liability exposures.

This position has the potential to work remotely.

What You’ll Do:

Our Claims Representative Specialists in non-standard auto ensure the delivery of quality claims service to our customers and other parties to a claim while protecting the assets of Sentry. You’ll do this through:

• Verification of coverage by interpreting the insurance contract with investigation of the facts and existing laws

• Gathering facts by contacting involved parties to determine legal responsibility and damage causation

• Documenting investigative facts within our claims system in compliance company standards and regulatory law

• Deciding claim value based upon factual investigation, damages, causation and application of the law

• Strategizing with defense bar to defend our policyholders in business related liability exposures

• Negotiating claim settlements with claimants and their legal representatives

• Working with an experienced claim management team who assists with skill development and works with you in developing your professional career path

What it Takes:

• Bachelors Degree or equivalent experience

• 5+ years of related work experience

• Background handling non-standard auto claims considered beneficial

• Prior experience with large exposure catastrophic type injuries

• Background in handling a heavy caseload of litigated files

• High level of understanding of insurance policies and coverage, claim procedures and familiarity with medical and legal terminology

• Effective oral and written communication skills with the ability to maintain confidentiality

• Ability to make sound decisions while using good judgment in evaluating claims

• High level of computer skills

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.

• Generous Paid-Time Off plan for you to enjoy time out of the office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

• Extensive Work-Life Resources to lend a helping hand.

• Sentry Foundation gift matching program to encourage charitable giving.

• Continue your education and career development through Sentry University (SentryU).

About Sentry:

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Nic La Rosa
Nic.LaRosa@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.