The Civil Rights Team Lead is selected by and responsible to the Compliance Manager or designee. Performs highly advanced (senior-level) research, evaluation, consultative services, technical assistance, service-related inquiries and investigations, conducts compliance reviews, and planning work related to civil rights compliance review of HHS programs. Work involves conducting and overseeing the completion of compliance reviews and recommending appropriate changes to team members; planning, implementing, coordinating, monitoring, evaluating policies and procedures, providing technical assistance of civil rights compliance reviews to staff and HHS program areas; establishing goals and objectives for the Compliance Review Team; developing the compliance review schedule, priorities, and standards for achieving goals; providing consultative services and technical assistance to program staff, governmental agencies and the general public. Assists the Service-Related Complaint Program Supervisor with service-related inquiries. Trains, leads, assigns, coordinates, and prioritizes the workload of others on the Compliance Review Team. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:
Serves as Team Lead for Compliance Review Team. Provides programmatic feedback to the Compliance Manager on the direction for developing, implementing, and monitoring civil rights compliance reviews and civil rights compliance policies and procedures; conducts compliance reviews; assigns and reviews work products of the Compliance Review Team; reviews corrective action plans to ensure civil rights compliance with for program areas; provide vital feedback and assistance in establishing goals, objectives, priorities, and standards for civil rights compliance review projects and initiatives (45%)

Develops, implements, and manages projects related to civil rights compliance reviews; assists with civil rights service-related discrimination inquiries and investigations, and service-related discrimination issues; provides feedback, consultation, direction, guidance, and quality review to Compliance Review Team on assignments and projects related to program initiatives and activities; and collaborates with agency and division staff, HHS system staff, contractors, contract administrators, clients, community groups, and other stakeholders. (30%)

Assists the Service-Related Program Supervisor with civil rights service-related discrimination investigative reports and other management reports; assigns work to the Compliance Review Team and maintains a workload that consists of compliance reviews; provides support to the Service-Related Complaint Team; and assists with the processing of service-related inquiries and complaints received via Compliance mailbox. (20%)

Provides highly advanced research, analysis, and evaluation on complex program and policy issues and initiatives related to civil rights service-related discrimination investigations and compliance reviews. (5%)

Knowledge Skills Abilities:

Knowledge of and/or ability to interpret applicable federal and state laws pertaining to civil rights, especially Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Texas Commission of Human Rights Act of 1983, the Americans with Disabilities Act of 1990, the Age Discrimination in Employment Act, and related executive orders, laws, regulations, and EO guidelines.

Skill in gathering and organizing information and in summarizing facts logically and persuasively.

Skill and ability to conduct research, analyze information, and solve problems.

Knowledge of statistical analysis processes, of research techniques, and of training and marketing techniques.

Ability to gather, assemble correlate, and analyze facts; to summarize facts logically and persuasively, to devise solutions to problems; to prepare reports.

Ability to develop, policies and procedures and interpret laws, regulations to exercise judgment and discretion in their application.

Ability to establish goals and objectives, plan and schedule work, coordinate projects, and meet deadlines.

Ability to develop, evaluate and interpret policies and procedures.

Ability to communicate effectively orally and in writing; to present ideas and information, and to train, lead, and prioritize staff workloads.

Skill in interpersonal relationships, including the ability to establish and maintain effective working relationships with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of stakeholders within and outside of the HHS enterprise.

Registration or Licensure Requirements:
None

Initial Selection Criteria:

Bachelor's degree from an accredited college or university; work experience in civil rights, human resources, compliance, or related field may be substituted on a year-for-year basis for education requirements.

Experience in conducting research and preparing reports.

Experience interpreting laws and/or regulations.

Experience in a field related to civil rights, compliance, human resources, or public administration is preferred.

Additional Information:
Applicants selected for an interview will be required to complete an in-basket exercise.

MOS Code:
There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.