Job description

This role requires the individual to:

• Work in rotational 24*7 shifts
• Possess excellent inter-personal communication skills.
• Knowledge of administration of Citrix VDI (CVAD) environment
• Strong knowledge in design, implementation, troubleshooting of XenApp and XenDesktop (CVAD)
• Have performed Citrix upgrade and farm migration from planning through implementation
• Good Understanding of App Layering
• Citrix Patch Management and policies configuration
• Automation using PowerShell
• Managing Citrix license & RDS License migrations and renewals.
• Deploying and supporting Citrix Gateway and Citrix Provisioning Services.
• In-depth knowledge in different Citrix technologies like XenApp/ XenDesktop (CVAD), provisioning services
• Hands on Experiences on Web interface, Store Front, Studio and Delivery console
• Experience in PowerShell Commands to work on XenApp reporting and Troubleshooting.
• Good understanding with Microsoft SQL Server, IIS, AD & Citrix Policy Management.
• Knowledge of AD/DNS/DHCP
• ITIL Knowledge (Incident /Problem /Change Management)
• Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, installation manager, Citrix Farm Configuration
• Able to work with the SMEs to drive major incidents and work towards RCA
• Handle any technical escalations
• Coordinate with Vendor or Engineering Team for Technical issues as and when required

Technical Requirements

Required skills and qualifications:

• Strong Analytical and troubleshooting skills.
• Planning and execution of complex and production changes.
• Hands-on experience on assessment of environment.
• Knowledge on Problem Management, RCA/problem resolution.
• Troubleshooting complex and business critical issues
• Active Participation in DR activities.
• Demonstrated knowledge with Data Center Services.
• Knowledge on Application deployments.
• Disaster recovery planning and execution.
• Providing capacity planning inputs.
• Creating best practice documents, known error records, knowledgebase articles etc.
• Work on Service Improvement Plan and Innovations
• Training of team members on various aspects of technology and project requirements.
• Next Gen technology research and knowledge sharing.
• Knowledge and understanding of Citrix security patch or Cumulative updates.
• Installing, upgrading, configuring of required Citrix products
• Coordinates implementation of new installations, designs, and migrations for technology solutions

Job Type: Contract

Salary: $50.00 - $55.00 per hour

Schedule:

• 8 hour shift
• On call

Ability to commute/relocate:

• Frisco, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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