Job description

Description

Key Dates:

Application Deadline: Open until filled (First Review on January 9,2022)
Interviews: Wednesday, February 1, 2022 (Tentative)

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Hours of Operation:*
Mon - Thurs: 10:00 A.M. - 9:00 P.M.
Fri - Sat: 10:00 A.M. - 6:00 P.M.
Sun: CLOSED

At the Arcadia Library, we have a passion for service to our community and a belief that our residents and customers are a priority. We believe that our value lies in what we give, and our employees are our greatest asset.
We are dedicated to excellent, proactive customer service, connecting with our community, finding creative solutions, and innovative thinking. The Arcadia Library Team is always looking to find better, more effective solutions, and creative efficiencies. If you are a high energy, and are detail oriented, WE INVITE YOUR APPLICATION!
The Circulation Services Supervisor oversees the daily operations of incoming and outflowing materials, cash handling (as needed) and will have continuous public interaction. The ideal candidate will have familiarity with Integrated library systems, troubleshooting, and can forming reports and statistics. This role requires supervising and training paraprofessional and part-time staff, and the Circulation Services Supervisor has a strong sense of leadership, team building, customer service and management skills.

Examples of Duties

SUPERVISION EXERCISED:

Exercises direct supervision over technical, clerical staff and volunteers.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

Supervises and performs book lending and return activities; use a computerized circulation system including checking books in and out, registering patrons, updating patron accounts, collecting fines, and creating special entries.

Manages and participates in the administration of the Circulation Services Division.

Selects, trains, schedules, assigns, and evaluates permanent and part-time personnel engaged in circulation and retrieval of library materials, fee collection and accounts receivable management and patron registration.

Receives and processes requests for book selections, search for titles and information requests as needed.

Resolves problems and respond to citizen complaints concerning patron records, Division procedures, and library policy.

Maintains a variety of records and statistics; conduct research projects as requested; prepare reports as needed.

Participates on committees, and attends workshops on Circulation issues.

Operates a variety of office machines, including standard and specialized computer systems, typewriters, and copiers.

OTHER JOB RELATED DUTIES:

Perform related duties and responsibilities as assigned.

JOB RELATED AND ESSENTIAL QUALIFICATIONS:

Knowledge of:

Principles of supervision, training, and performance evaluation.

Policies, procedures, and functions of the Library and the ability to apply these.

Principles and practices used in dealing with the public.

Communicate clearly and concisely, both orally and in writing.

Understand and follow verbal, written and electronic communications.

Respond to emergency and problem situations in an effective manner.

Deal constructively with conflict and develop effective resolutions.

Supervise the daily balancing of cash register receipts.

Apply modern office procedures and practices.

Use the Dewey decimal system.

Skill to:

Operate modern office equipment including computers.

Type at a speed of 35 words per minute and enter data at a speed necessary for
successful job performance.

Operate a variety of specialty equipment, such as receipt printers, audio-visual,
and self check-out machines.

Ability to:

Plan, organize, and review the work of technical, clerical, and volunteer staff.

Provide lead supervision and training to assigned staff.

Use computerized Library databases, including the City's computer network.

Prepare and maintain accurate and complete records.

Respond to requests and inquiries from the general public.

Meet and deal tactfully and effectively with the public and staff.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish, maintain, and foster positive and harmonious working relationships
with those contacted in the course of work.

Minimum Qualifications

Experience:

Two years of responsible technical and / or clerical library experience.

Training:

Equivalent to a Bachelor's degree from an accredited college or university.

License or Certificate:

Possession of, or ability to obtain, an appropriate, valid driver's license.

Supplemental Information

Special Requirements:

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Essential duties require the following physical skills and work environment:_

Ability to sit, stand, walk, kneel, crouch, stoop, squat, crawl, twist, and lift, carry, push, and pull 20-30 lbs.

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Application:*
A fully completed online application is required to be submitted. Incomplete, late, emailed, faxed and hard copy applications are not accepted. Resumes are not considered in lieu of the required online employment application. All certificates, resumes, cover letters, and other documents requested by the City for the position advertised, must be uploaded with your online application.
The Selection Process:
All applications will be reviewed and evaluated. Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%. The City reserves the right to limit the number of interviews conducted. Candidates will be notified via e-mail or telephone if they qualify to move to the next step in the selection process. The interview score will determine ranking on the eligibility list and will remain in effect for one year.
Pre-employment background and medical examinations are additional requirements for hire. Failure on any part of the selection process will result in removal from the recruitment process.
Please Note: If you have a health or medical condition or a sincerely held religious belief that may require that the City provide you with an accommodation in either the selection process or the performance of your duties, please notify Human Resources in writing when you submit your application.

Job Type: Full-time

Pay: $59,856.00 - $74,736.00 per year

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