Accountability and Scope

The Chemical Lab Technician is accountable for representing Wesco Aircraft values, quality, and commitment, and performing value added functions of chemical management on the customer site. This person is responsible for consistent interaction with various customer site personnel in a lab and/or production environment. They are expected to perform routine laboratory assignments as it pertains to samples received of various chemical agents including, but not limited to lubricants, oils, fuel, and coolant. Additionally, this employee will be responsible for supporting a safe and hazard free workplace, specifically in chemical materials handling processes, procedures, and utilizing all required Personal Protective Equipment. This position requires the utmost level of professionalism in the face of the customer and excellent correspondence skills using various methods of communication and comprehension of technical language.

Essential Duties and Responsibilities

• Represent Wesco's vision, values, and objectives in all job-related activities, sustaining excellent customer relationships

• Maintain strong knowledge of Wesco products including, but not limited to, hardware, chemicals, tooling, and electric components, services, inventory systems, quality requirements, and customer plans and specifications

• Receive, verify, and catalog product sampling and documentation to ensure accuracy of product and processes required for analysis

• Prepare samples for testing procedures

• Perform sample analysis of chemicals that are submitted by both internal and external customers and/or of bulk deliveries, as required

• Sampling processes are inclusive but not limited to: Viscosity, Total Base/Acid Number, Specific Gravity, X-Ray Fluorescence (Total Sulfur), Distillation, Particle Count

• Document analysis updates and results in company/customer/supplier quality portals/inventory management systems

• Provide professional feedback regarding conforming and/or non-confirming product to internal and external customers

• Maintain a clean working environment including, but not limited to processing waste solvent, fluid disposal, and lab supply cleaning (glassware)

• Maintain adequate stock levels for performing required processes in the customer site's laboratory

• Respond to hazardous material releases and provide spill clean-up according to Safety & Health standards while utilizing and interpreting chemical detection devices and associated equipment, as required

• Provide assistance to the lab and chemists on the customer site, as required

• Actively seek and recommend process improvements to increase efficiency and accuracy

• Accommodate special requirements which may be established by the customer/ supervisor, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed

• Follow established work procedures to assure compliance with all customer site requirements in accordance with safety

This job description is intended to generally convey the duties of this position. It is not an all-inclusive listing of duties and it

is not a contract, expressed or implied.

and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including OSHA, FAR, EPA, DOT, and RCRA requirements

• Attend regularly scheduled customer or company-sponsored meetings and/or training, as required

• Perform other duties as assigned for customer site/contractual compliance

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Competencies

• Action Orientated Ability to work efficiently and independently, as trained, with a strong level of working-knowledge of the customer site department policies, procedures, and work instructions, essential to the duties of the job; respond with urgency to "rush" requests in a timely manner; be proactive in the approach to the assigned workload and business needs; and as trained, assist in the training of less experienced personnel

• Communication/Relationship/

Liaison Communicate frequently with onsite personnel, as necessary to fulfill the customer needs with accuracy and efficiency; must have ability to communicate clearly and in a concise manner within multi-level and multi-cultural environments, required; and serving as a knowledgeable liaison for customers and the Wesco team

• Direction/Received Minimal supervision and instructions will be given for routine work and detailed instructions given for new activities or special assignments; must have the ability and willingness to accept and successfully fulfill any job-related assignments designated by the customer and management team, as required

• Discretion/Latitude/

Decision Quality Perform job tasks with approved discretion with regards to the daily workflow, functions and resources to perform the essential duties of the job

• Drive for Results Ability to consistently meet or exceed departmental goals and objectives accurately and efficiently and to finish assigned tasks or projects on time

• Error Impact Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to complete responsibilities as required, which may result in serious delays to customers' schedules and serious lack of customer confidence

• Knowledge/Methods/

Processes Ability to learn and adapt to on-site requirements and management, while maintaining Wesco's policies, procedures, and quality commitments; Must maintain strong knowledge of Wesco products and services; and Customer requirements, specifications and expectations

• Mathematical Skills Ability to perform high level math functions, chemical analysis, and proficient use of mathematical resources

• Problem Solving Ability to solve common problems and generally complex problems following established policies and procedures; more difficult problems or challenges should be escalated to a senior member of the On-Site team or Program Manager for direction

• Reasoning Ability to apply common sense understanding to find the best and reasonable solutions to work through problems involving multiple variables in standardized situations

• Systems/Resources Ability to learn to utilize the internal systems and resources as critical aspects of accessing necessary information and communicating; systems include Wesco U.S. Intra-net system, database system, email, and the use of printers, copiers, and in-house telephone systems; and may include learning customer's on-site systems

• Written and Oral Skills Ability to read, write, speak concisely and present information in a professional manner, in a variety of communication settings, in English; Must have the ability to learn and interpret technical specifications pertaining to Wesco products and customer requirements

Essential Values

• Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence

• Ethics and Values Maintains high level of professionalism and business ethics, in line with Wesco’s values; Code of Conduct Polices and all local, State and Federal laws

• Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Wesco employment policies and procedures, Regulatory Compliance, safety, and security policies, as applicable

• Teamwork Fosters an open environment and encourages employees to work together cohesively

• Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficiency Education,
  

Education, Experience and Qualifications

• Education •

High School Diploma or GED is required

• Bachelor's Degree in a closely related field, such as Chemistry, Chemical Management, Engineering, etc. is preferred; and/or a lesser degree with pertinent job-related experience may be acceptable ·

Experience

• Minimum 1-2 years of experience pertaining to chemical compatibility (Balancing pH levels, etc.) and lab procedures, required

• Demonstrated basic knowledge in advanced analytical techniques in: Inductively Coupled Plasma (ICP), Liquid Chromatography (LC), Gas Chromatography (GC), FT-IR required

• Demonstrated knowledge and skills utilizing technical language to communicate effectively in the laboratory environment

• Proven familiarity and experience with Laboratory Information Management Systems • Haz Training (40 Hours) preferred

• Qualifications

• Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company

• Demonstrated excellence and commitment to a safe and hazard free workplace

• Demonstrated knowledge and/or competency pertaining to chemical compatibility (Balancing pH levels, etc.) preferred

• Must be able to actively support and wear PPE (Respirator, Face Shield, Apron, Gloves, etc.) as required

• Excellent organizational and time-management skills

• Clear and accurate data entry and documentation skills

• Strong follow-through and perseverance to handle multiple tasks simultaneously

• Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers

• Ability to be detailed oriented and perform in-depth research, as required

• Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required