Central Office Technician

Full Time
Baltimore, MD
$27 - $29 an hour
Posted
Job description

Position Title: Central Office (CO) Technician 2, (De-commission)

Entity: Glow Networks, Inc.

Classification: Non Exempt

Classification: USA, Washington DC Metro Area

Compensation: $28 p/h

Grade: E

Reports To: Project Manager

Working Hours: night shift

Summary/Objective: Central Office Technician 2 (CO Tech 2) will perform decommission activities on legacy Telephone Central Office, Ribbon (NORTEL DMS) switch equipment, and associated power and ground systems. Will also maintain digital access cross connect systems and work on circuit wiring in Telephone Central Offices. All work will be documented and technicians will strictly adhere to safety standards. This role is well suited for veteran Central Office Technicians, and C/O maintenance technicians.

Project Specific: Decommission DMS switches in MD, NJ, DC, VA. Switches are supporting live traffic; CO Techs must work around circuits, lines, and trunks, which will remain active and in service.

Essential Functions:

  • De-commission legacy DMS switches in telephone Central Office locations
  • Perform physical de-installation including site survey, "rack and stack", cabling, fiber, and some power and ground work
  • De-commission installed equipment, verify power, and support on-site integration, as needed by customer
  • Run new cabling as needed; use existing cable plant when appropriate
  • Install 25 pair and CAT 5e cables. RJ45/RJ48 connectors, optical fibers, perform port testing, labeling and dress all wiring, per corporate standards
  • Document work performed per customer standard requirements

Other Functions:

  • Complete all required tests in order to gain access to customer Central Office
  • Read and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)
  • Complete all technical reading and study requirements to earn CO access
  • Must be familiar with and be able to comply with standard Central Office protocols

Work Environment/Physical Demands:

  • Work will be performed in a Telephone Central Office with cold air conditioning and a moderate background noise environment
  • Must have own standard tools, per tool list; company will provide specialized tools
  • Extensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be used
  • Adhere to all safety standards around low voltage and high voltage electric power
  • When out of Market - 100% travel, road trips, flights, long and short hotel stays
  • Extensive driving may be required

Required Education/Experience and Competencies:

  • High School Diploma or GED is required
  • Must have legacy Telephone Central Office experience; DMS preferred
  • Valid driver's license and good driving record are required
  • Expert installation skills with low-voltage electric and light gauge wiring used for telephony, data service, and signaling
  • Proficient with hand tools such as snips, pliers, wire cutters, wire strippers, screwdrivers, etc.
  • Familiar with C/O entry, safety and work procedures, switch layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolution
  • Familiar with legacy Service Provider switches such as NORTEL DMS, and ATT/Lucent 5ESS
  • Familiar with power tools such as battery operated drills and electric soldering irons
  • High physical flexibility including bending, stooping, laying down, and climbing ladders to reach cross connects
  • Familiar with provisioning orders, wiring and troubleshooting process and procedures
  • Higher level English language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiency
  • Ability to train CO Tech 1 on MOP and SOW procedures
  • Maintain a positive attitude and work as a contributing team player
  • Able to work daytime shifts and night time maintenance windows, as required

EEO Statement: Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Contract

Pay: $27.00 - $29.00 per hour

Schedule:

  • 8 hour shift
  • On call

Work setting:

  • In-person

Ability to commute/relocate:

  • Baltimore, MD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Telephone Central Office: 4 years (Required)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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