Optum Tri-State brings patients local care, backed by national expertise. As a premier provider of health care services, Optum Tri-State offers services including primary care, urgent care, and a diverse range of specialty care, outpatient surgery, and imaging. Drawing on the knowledge of leading doctors and healthcare experts, Optum helps 1.6 million patients across 630 locations access high-quality, affordable healthcare within their community.

Primary Responsibilities:

• Demonstrate effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs
• Supervise, coach, and develop the team holding them accountable to all policies, processes, and procedures
• Evaluate the team’s performance during the annual Common Review process
• Through genuine and positive communication, makes each customer feel informed, understood, and special
• Effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Manage staff schedules, approve timesheets and PTO requests
• Able to keep up in the Optum environment by facing tasks and challenges with energy and passion
• Pursue activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Adherence to standards of business conduct and compliance
• Provide clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement
• Maintain the perseverance to drive and sustain the changes that occur at Optum, while being resilient and flexible, and inspiring and motivating the team
• Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments
• Create a work environment in which people are able to perform to the best of their abilities
• Drive excellence in business, clinical, and financial operations in the Provider Office and throughout the region through data analysis and strategic planning
• Create a culture where staff are engaged, challenged, and efficient in carrying out job responsibilities
• Build a high performing team with high morale and addresses performance issues quickly and decisively
• Partner with clinical leadership to ensure compliance with all clinical policies and training programs
• Identify methods to increase business opportunities and scope of services provided by the Centers while maintaining budgetary performance
• Participate in the interview process for staff
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
• 1+ years of management experience in a fast-paced environment
• Working knowledge of payroll and scheduling
• Knowledge of and responsibility for upholding State and Federal regulations regarding dispensing, storage,security, reporting, and disposal of controlled medications
  

Preferred Qualifications:

• Proven ability to assist in development, implementation, and maintenance of clinical training and staff development programs in conjunction with the training and development department, as well as the clinical operations team
• Demonstrated ability to assist clinical leadership in planning, organizing, implementing, and monitoring quality control and quality assessment
  

New York Residents Only: The salary range for New York residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.