Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM

This position is responsible for the clerical duties relating to the timely posting and reconciliation of patient account payments from commercial insurance companies, some Government programs and individual patients. Typical duties include retrieval of electronic payment data, review and interpretation of electronic and paper EOB’s, verification of contractual write off amounts and data entry and balancing of payment data to patient accounts according to payer or program specifications; performs other related duties as assigned.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Knowledge of:

• Hospital or patient accounting department functions, operations and procedures
• Operation of on-line computerized patient accounting systems and/or electronic billing systems
• Accounting practices and procedures common to accounts receivable
• General clerical office practices and procedures

Ability to:

• Keyboard on computer terminal or typewriter with speed and accuracy
• Make accurate mathematics computations and comparisons
• Operate a 10 key calculator with speed and accuracy
• Read, comprehend, and apply moderately complex information from procedure manuals
• Concentrate and attend to detail under pressure from volume and time constraints to effectively meet production expectations, including the ability to multi-task
• Establish and maintain effective working relationships with those contacted in the course of daily work, communicate clearly and concisely
• Maintain flexibility and adjust priorities as circumstances arise
• Maintain confidentiality of patient data and patient accounting transactions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 2+ years of healthcare billing and/or collections experience
• 1+ year of healthcare billing and/or collections experience
• 1+ year of customer service experience OR 1+ year of experience in an office setting environment
• Intermediate level of proficiency with Microsoft Excel (reconciliation of cash posting within Excel)
• Ability to work an 8-hour shift Monday through Friday (if the month ends on a weekend, then you will have to work on that Saturday)

Preferred Qualifications:

• 1+ year of electronic cash posting and reconciliation experience in a manager care (hospital, physician office, clinic, insurance company, etc.) setting
• 1+ year of experience and/or knowledge of accounting functions
• Experience using Microsoft Outlook (email and calendar management) in a professional setting
• STARS systems experience
• Medicare experience

Soft Skills:

• Demonstrated ability in using a computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
• Ability to successfully complete the UnitedHealth Group new hire training with demonstrated proficiency

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Nevada, New York, Washington or Rhode Island Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, Washington or New York City residents is $16.00 to $31.44. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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