Job description

Job Title: Cash Application Specialist

Location: Mount Bethel PA

Duration: 05/15/2023 to 11/14/2023

Description:

Position Title: Cash Application Specialist

Additional requirements:

- Must be able to use Google Suite

- Hybrid work, 1-2 days in the office a week

- Equipment will be picked up at worksite.

Start Date: ASAP

Assignment Length: 6 Months - 1Year

Estimated hours per week: 40 Hours

Work Schedule: Mon- Friday; 8 am to 5 pm

Temp to Hire (Y/N): NO

Job Description:

The Cash Applications Specialist is responsible for researching and resolving open payments to customer accounts and performing analysis of payment histories at the North Division BSC. In addition, this role will conduct research for unidentified accounts and/or contact customer accounts; maintain all related customer spreadsheets and support documentation; as well as participate in special department projects/initiatives as they arise. This position will have regular interaction with the Division and Regional Finance teams, other key personnel, branches, plants and sales associates along with external customers and vendors.

In particular, you will:

• Daily processing of cash receipts and postings to customer accounts.

• Identifies issues associated with short payments and overpayments. Escalate issues and approvals to rectify issues as appropriate.

• Interfaces with the Customer, as well as the Credit and Collections function, Account Managers and Branch Managers to troubleshoot and resolve customer payment discrepancies.

• Reviews a variety of reports, documents and on-line data to research payment issues.

• Resolves unapplied payment issues.

• Receive inbound Cash Application related customer queries via phone or email

• Place outbound phone calls in regards to Cash Application issues or questions that are related to customer accounts

Are you a MATCH?

• High School Diploma/GED required. Associate's or Bachelor's Degree is a plus!

• Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.

• Ability to deal with difficult situations in a diplomatic and professional manner.

• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation.

• Ability to work in a fast pace environment and able to multitask

• Proficient in Microsoft Office Suite and/or Google Workspace preferred

• Ability to utilize financial applications within ERP software (i.e. SAP, Oracle) a plus.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Job Type: Contract

Pay: $22.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mount Bethel, PA 18343: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash applications: 3 years (Required)
• SAP: 3 years (Required)

Work Location: One location

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