Job description

NATURE & SCOPE:

The nature and scope of this position is to provide case management services that are gender-specific, co-occurring, trauma-informed, and culturally competent to all Resonance clients.

BASIC FUNCTION & RESPONSIBILITIES:

The incumbent must have a heart for Resonance, be loyal, believe in the mission and goals, and be available to support its staff and programs. Understand and be enthusiastically committed to meeting the needs of the people the organization serves. Maintain a sincere conviction that the organization performs a useful public service.

· Facilitate educational groups, provide individual case management, and perform other contract services as needed for Resonance therapeutic programs.

· Interface with DHS and ODMHSAS to provide comprehensive client services

· Maintain program files, completing written documentation in conformance with agency policies

· Assist in preparing program billings and maintaining budgets

· Attend staffing, trainings, etc as pertains to continued and improved job performance

· Function as a member of the Resonance personnel team including information flow, attendance at meetings, and providing community awareness when needed

· Provide case management status and needs to Board as requested

· Assist in maintaining program statistics, research information, and support development/grant-writing activities.

· Perform other duties as mutually agreed upon with the Executive Director

· Collaborate with outside resources to assist clients in case management needs.

· Serve as court liaison when necessary.

· Maintain cleanliness of agency vehicles.

JOB SPECIFICATIONS & REQUIREMENTS:

· Ability to relate to target population

· Knowledge of gender-speci201fic, co-occurring, trauma informed, culturally competent needs and programming

· Understanding of and alignment with the place and purpose of Resonance in the community.

· Effective communication/social skills

· Strong analytical skills

· Computer literacy (i.e., knowledge/ skill in using word processing software)

KEY PERFORMANCE AREAS (measurable areas and results for which incumbent is accountable):

§ Provision of case management services.

§ Program coordination

§ Program development

§ Maintenance of clinical policies/procedures, activity in grant submission, and certification requirements

WORK ENVIRONMENT:

The employee will work in an office and public service-delivery environment. Hectic situations can occur in the public areas of the facility characteristic to working with the client community and the related concerns and situations related to client personal challenges. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. Office site is located in early 1900s era residence; not all offices and other administrative areas in this residence are wheelchair accessible.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.'

Job Type: Full-time

Pay: $34,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Signing bonus

Work Location: In person

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