Job description
DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.
CASE AIDE-WELCOME CENTER
3310 N. 19TH AVENUE
PHOENIX, ARIZONA 85015
Salary: $18.5570
Grade: 14
Closing Date: 11/27/2022
At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for five (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).
- Under immediate supervision, provides a variety of services to children
- Assists clients with application processes; provides case assistance to participants involved in child safety services
- Engages, observes and interacts with children to include, but not limited to performing lice treatments, changing diapers, assisting with potty training, bathing young children and providing comfort
- Provides trauma informed care to children
- Provides clerical support to staff and clients
- Transports children to their respective placement
- Performs housekeeping functions to include, but not limited to laundry, cleaning dishes, preparing meals (for all ages) and cleaning tasks
- Participates in a variety of professional meetings and delivers goods, as requested
- Performs other duties appropriate to the assignment
- General current state, federal and district laws and policies regarding child welfare services
- General resources available in the community that may be utilized on behalf of clients
- General policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children
- Cultural environment and community influences on the behavior and development of individuals
- Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in:
- Establishing and maintaining interpersonal relationships
- General clerical functions such as, data entry and filling
- Eliciting and gathering information
- De-escalating situations
- Modeling professional behavior with clients
- Time management and multi-tasking
- Addressing hostile situations (e.g. terminating visits if harmful to clients)
- Written, interpersonal, and observation skills
Ability to:
- Plan work routines and implement work assignments
- Identify resources available in the community
- Learn information on human and social services; welfare services
- Learn critical State, Federal and local laws concerning placement, custody and treatment of children
- Gain understanding of the effects and problems of foster care; social intellectual and behavioral problems of developmentally disabled children
- Adhere to general policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
- Learn how to identify developmental and behavioral problems of children
- Comply with casework principles and practices
- Gain understanding of cultural environment and community influences on behavioral and development of individuals
- Interpret and apply eligibility criteria
- Learn and adhere to DCS policies and regulations applicable to assigned programs
- Comprehend and follow moderately complex written and oral instructions
- Organize data in a logical and coherent manner
- Prepare written reports accurately in a prescribed format
- Actively listen and provide supportive attention to clients
- Operate a computer and utilize various software
- Learn and adhere to DCS policies and regulations applicable to assigned programs
- Comprehend and follow moderately complex written and oral instructions
- Organize data in a logical and coherent manner
- Prepare written reports accurately in a prescribed format
- Actively listen and provide supportive attention to clients
- Acquire and/or maintain CPR Certification or Re-Certification during initial training
- High school diploma or GED
- Valid Arizona issued driver’s license.
- Level one Fingerprint Clearance card - Arizona.
Selected candidates must be able to pass a background investigation and DCS Central Registry check.
Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12)
As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
- Paid sick leave
- Paid annual leave
- Ten paid holidays per calendar year
- Health, dental and vision insurance
- Flexible Spending Account
- Health Savings Account
- Arizona State Retirement System Savings (ASRS)
- Employee and Dependent Life insurance
- Long-term and short-term disability insurance
- Deferred compensation plans
- Wellness incentive program
- Employee discount program for higher education, products and services
- Education Savings – AZ529
- Employee Assistance Program
Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
- Enrollment eligibility becomes effective after 27 weeks of employment.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
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