dnata is hiring a Cargo Manager at IAH Airport!

Salary up to $60,000 based on experience

* Weekly pay, 401K, Paid Time Off, Competitive Company Benefits *

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

The Cargo Manager Is responsible for the overall direction of the Station. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.

• Responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.
• Attend and contribute to internal meetings
• Effectively manage staff time to reduce dependence on overtime.
• Ensure reliable customer service delivery and on time performance by providing leadership, operational direction and resources required.
• Develop professional relationship with internal and external customer to ensure effective cargo operations.
• Ensure the appropriate standards of safety and security are achieved with corporate requirements, government legislation and international best practice.
• Responsible to ensure that all cargo staff adheres to the company policies and procedures, upholding safety and security.
• Implement a review and risk assessment process on all SOPs and working practices to identify any unsafe practice areas for quality improvement.
• Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively deal with situations.
• Assume responsibility for accident investigation, reporting and statistical analysis.
• Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
• Establishes a culture that promotes safety through daily observation, shift briefings/safety meetings, routine audits, training, and documented safety procedures.
• Conducts oneself in such a way as to become the benchmark for the Station in integrity, fairness, personal attitude, and respect for others.
• Able to meet the Station’s attendance standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Effective people management and planning / organizing skills, customer focused and analytical with good judgment, able to work under pressure and a team player
• Warehouse management experience preferred
• Ability to deal with conflict
• Good communication skills
• Ability to work under pressure
• Customer focus and quality awareness
• Computer proficiency, Office 365, Word/Excel
• Must be able to work flexible hours