Job description
Macy’s Credit and Customer Service is hiring for a Call Center Representative at Lenox Square Mall in Atlanta, GA!
Service Ambassadors are tasked with delivering an exceptional customer experience, guiding our customers through their online purchasing journey, responding to customer questions and order issues providing customers with solution-driven results and product suggestions, and when possible, converting conversations to sales. Simply put, you serve as one of our dedicated brand Ambassador!
· Work schedule: Tues - Sat 9 am-5:15 pm
· This is a Hybrid Flex job, once training and nesting on-site sessions are completed, the work schedule will be Tue/Wed/Thru work on-site/ Fri & Sat work from home.
· Experience: Minimum of 6 months Call Center experience required.
Benefits include a weekly base pay plus opportunity to earn a quarterly company incentive. Additional opportunity to earn $1 per hour premium pay for all hours worked on the weekends and after 6pm on weekdays.
At Macy's, you'll have the opportunity to grow and advance your career! All full-time jobs offer amazing benefits like medical, dental and vision insurance; a retirement savings plan; a generous Macy’s discount and more! Join our winning team and get access to our NEW 2022 Benefits:
- Free education! Fully funded education program (100% tuition coverage including books & fees)
- Instant Access to Earned Wages with PayActiv (Up to 50%)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Work Location: Hybrid remote in Atlanta, GA 30326
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