Job description

A Day in the Life of an Appointment Coordinator Expert:

• You’ll be able to responds to incoming calls to those who have reacted to commercials or advertisements in an attempt to have them visit the center closest to them to learn more about the products and services of the firm
• Undertakes outgoing calls to potential leads in an effort to have them visit the center in their area.
• Records the critical potential client information in a database, with special reference to the zip or postal code that indicates the nearest center.
• Participates in training classes to better understand role and know what specials might be offered to the potential clients.
• Meets the required parameters in terms of the number of calls to be received or delivered during a given shift, the duration of the calls and the information gathered and dispensed.
• Understands the limitations of duties, recognizing that the incumbent does not stray too far beyond the boundaries of the role in that the Appointment Coordination Experts are not hair loss authorities.
• Performs other duties as assigned.
• Bilingual (English/ Spanish) a must.
• Must be able to work 2pm-11pm or 8:30am-5:30pm.

HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.Education

Preferred

• High School or better

BehaviorsPreferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

MotivationsPreferred

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Job Types: Full-time, Commission

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Night shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Ste 111 Boca Raton, FL 33486: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Which shift are you interested in working 8:30am-5:30pm or 2:00pm-11:00pm?

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish/ English (Required)

Work Location: One location

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