Job description
Exciting Opportunity to Grow with a Great Company!
Call Center Associate (Full Time/Part Time)
Renewal by Andersen I Esler Companies
Austin, TX
What You'll Be Doing:
You’ll speak with interesting people who contact us from our nation-wide omni-channel marketing program. During your conversation, you’ll diagnose their window problems, delight them with kindness and schedule a convenient time for a Project Consultant to visit their home and calculate an exact price.
We're more family than business!
Our business is thriving, and we need talented people to join our team. At Renewal by Andersen / Esler, we don’t just sell the best-known windows. We do business “With Love” by caring for teammates and customers like family!
Work/Life Balance:
We can build a full-time or part-time schedule that fits your life and guarantee those hours every week!
Get Promoted Faster:
In 2022, we promoted 27 teammates!
Earn More Money:
Many teammates earned $50,000 - $60,000 in 2022 in this position!
Work from Home:
After one year in good standing, you’ll be eligible to work from home.
Family Culture of Care:
Work with your friends and get paid out for your referrals! Company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, free laundry, and more!
WHAT YOU'LL BRING - THE PERSON
- The ability to work in a fast-paced environment and collaborate.
- The drive to hone your craft and consistently achieve goals
- A warm communication style and capable computer skills
- A positive attitude with the ability to multi-task
- Curiosity and willingness to learn and grow
- Attention to detail
- Weekend availability
WHAT'S IN IT FOR YOU - THE BENEFITS
- Base PLUS UNCAPPED commission paid every week
- Growth and developmental opportunities
- Healthcare Concierge Service includes health, dental, vision, life insurance, dependent FSA and HSA options
- Wellness Credits
- Care Partner Program and Employee Assistance Program
- Parental Leave, Short Term Disability, Long Term Disability, Accidental Death and Dismemberment Insurance
- Tuition Reimbursement
- 401k Match
- Community Partnership & Giveback Programs
- Paid time off, Paid sick days, Paid holidays
- Open 7 days a week, with weekend hours
- Part-time and Full-time opportunities
- Profit sharing at one year with full time commitment
- Ask about our “Dream On” grant-a-dream program!
QUOTES FROM OUR ANNUAL “VOICE OF THE TEAMMATE” SURVEY
“There are strong ethics in place at this company. Employees share in the success of the company with profit sharing. Incentives are structured to reward hard work.”
“This company provides empathy as well as workable options to more than provide understanding towards family living and life hiccups.”
“The company’s position, goals and aspirations are clear. Most important is transparency. Whether good or bad we know how the business is doing. That is not the norm.”
“Being able to be myself and work with people who care as much as I do is something I’ve never experienced. Work isn’t supposed to be as fun as it is, but I work with awesome people that make me want to come to work on my best days and not dread it on my worst. It's amazing.”
Esler Companies \u007C Renewal by Andersen received EIGHT Top Workplace Awards in 2022 for Compensation & Benefits – Work-Life Flexibility – Purpose & Values – Leadership – Innovation – Professional Development – Employee Appreciation – Employee Well-Being.
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE RENEWAL BY ANDERSEN - ESLER COMPANIES STORY
Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned “affiliates” across the United States.
The Esler Companies is the holding company for a fleet of the top Renewal by Andersen (RbA) “affiliates” in Arizona, Colorado, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire and a sales and marketing ‘engine’ in Northborough, Massachusetts.
Esler Companies - Renewal by Andersen is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Take a look at life at Esler Companies - Renewal by Andersen at www.esler.com
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