Job description

Job description

Business Development & Sales Director

Description

GENERAL PURPOSE OF THE JOB
The purpose of this role is to lead and manage Astia Health’s current client base as well as develop Astia’s sales initiatives and develop new client relationships through Astia’s service offerings. The ideal candidate for this position will have a combination of health care (or employee health benefits) and sales experience although it is not mandatory. The candidate must be able to demonstrate the ability to maintain strong, on-going, long-term business relationships, think critically and strategically and have a passion for growth (business and personal), client satisfaction and client retention.

This role will bring Astia’s ideas, innovations, best practices, and capabilities to their portfolio of clients and prospects to match the clients’ business goals, driving value for our customers.

It is the Director’s responsibility to provide strategic guidance, engagement and adoption recommendations, risk identification and mitigation to clients and prospects. The result is increased sales conversions, client satisfaction, retention, and expansion of Astia’s footprint throughout the North Central WI region.

Key to this role is being able to articulate value and inspire our clients to see what’s possible. As a trusted advisor and advocate, the Director is the sales success leader and provides the clients within their book of business with a success blueprint for expansion and business roadmap.

This role currently offers compensation in the form of base salary + commission for the right candidate.

COMPANY OVERVIEW
Astia Health is a regional on-site, near-site and virtual primary care provider on a mission to fix America’s broken healthcare delivery model. We are technology-driven and relationship focused. With our expanding reach, scale, and expertise, we truly make an impact by serving more clients and improving the health of more people, all while achieving the goal of reducing the total cost of healthcare for employers and organizations. That’s why we exist – and our relentless focus through care delivery access, technology, transparency, and relationships drives us every day.

ESSENTIAL DUTIES & RESPONSIBILITIES
Client Relations Strategy

• Work with existing clients to understand and identify their strategic vision, objectives and needs while providing consultative advice.
• Identify client needs. Remain continuously alert and responsive to changing client business environments and needs.
• Visit clients/client sites on a regular basis, quarterly at a minimum.
• Serve as the main point of contact for clients.
• Independently establish and maintain assigned client relationships and provide a high level of customer service.
• Create annual engagement strategy and integrated communications plan and review monthly with client.
• Responsible for taking care of assigned client needs, including following up with client requests.
• Develop, monitor, and manage multi-year client strategic plan(s). Advise on benefit plan design with broker/consultant and client.
• Responsible for communicating issues identified by clients to appropriate departments and follow-up until resolution.

Growth & Sales

• Identify and develop service expansion opportunities in collaboration with product and operations.
• Developing and implementing a comprehensive sales strategy including processes/systems which can be onboarded to future business development and sales team members.
• Selling Astia’s services to potential clients and proposing enhanced services to existing clients.

Contract management

• Follow processes with accuracy and attention to detail such as collecting data, contracts, etc., and moving them through the appropriate channels.
• Ensure that all Astia contractual obligations and service commitments are being met.

Report Delivery

• Ensure the development of relevant business information, timely plans, and reports to drive accountability and decision making to optimize client results.
• Distribute and present various health risk and utilization reports to clients and associated brokers and consultants.
• Coordinate activities of data gathering information distribution and ongoing administration of the client’s account.

Operations Collaboration

• Maintain awareness of operational issues/performance, alert customer to issues and/or problem resolution, and instill confidence in Astia’s services.
• Communicate with operational staff for potential service expansion, client goals and strategic plans.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

· Demonstrated success in managing high touch clients

· Associates or Bachelor’s degree from an accredited institution or equivalent work experience

· Proficiency in use of Microsoft Office and CRM products

· Minimum of 1 year of account management and sales experience, preferably in healthcare or employee benefits.

· Experienced in developing and delivering presentations

· Possesses a high energy personal style and aptitude for process-oriented thinking

· Possesses strong oral and written communication skills

· Possesses excellent organizational skills and attention to detail

· Ability to work well in a fast-paced environment, while managing multiple priorities and meeting deadlines

· Ability to be self-directed and work independently yet still be a team player

· Ability to perform services for the client with tenacious follow up

· Unquestionable commitment to execution

· Demonstrated conceptual and analytic thinking

· Strong project management, account portfolio planning and prioritization

· Willingness to travel

· Pay Negotiable

Job Type: Full-time

Salary: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Travel reimbursement
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Wausau, WI: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• business development and sales: 1 year (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location

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