About the Position

The Business Banking Product team is seeking an Associate, Product Manager II to bring new products, features and tools to our Small Business customers. This individual will focus on working with product leads and cross-functional partners across CCB and CIB to extend new, mostly digital, capabilities for Business Banking customers. The candidate will ensure that Business Banking client needs are understood, prioritized and that technology is implemented to address the expectations of the business. In this role, you will partner with a broad set of stakeholders and partner with Tech and Design to execute on this strategy, to deliver best in class products and client experiences that lead to Digital Engagement, NPS Lift and Digital CSAT lift.

Responsibilities:

• Drive and execute on the Business strategy and agenda by working with key partners to identify opportunities and build new offerings for SMB clients.
• Partner with Digital, Design, Data & Analytics and Technology to build and manage the end-to-end customer experiences
• Develop C-suite executive level presentations on product strategy, priorities, impacts pre and post product releases
• Engage and build relationships with stakeholders across Product, Technology, Design, Analytics, and the Lines of Business
• Champion new ideas and innovative approaches to help our product teams deliver great experiences. This includes piloting, testing, experimentation capabilities across the product team
• Support prioritization of Small Business product roadmap with input from Product owners across Deposits, Lending, Merchant and Credit Card
• Lead ideation activities, product feasibility assessments, priority assessment and planning with key stakeholders
• Respects, values, and promotes diversity and inclusion

Qualifications:

• Leadership experiences focused on designing, building and delivering products to market
• Proven project management experience working autonomously in a fast-paced environment owning multiple work streams end-to-end
• Passion for developing and engaging digital experiences, working with high performing teams
• A strong track record demonstrating a high level of personal initiative, setting and achieving challenging goals for the team
• Ability to lead in an environment of strong risk and controls
• Collaborates well in highly matrixed organization and ambiguous environment
• Ability to influence teams and define the right frameworks for prioritization and execution
• Comfortable presenting recommendations to senior management and capable of influencing multiple stakeholders
• An engaging people leader who has demonstrated the ability to lead, coach and develop employees within a large organization
• Ability to quickly gain an understanding of Business priorities and the overlap with Digital's short term and long-term strategies

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $71,250.00 - $120,000.00 / year