Job description

At Mount Vernon Dental Smiles, we strive to provide exemplary, personalized dental care in a friendly, relaxing environment at an excellent value. Our Benefit Treatment Coordinator is a key part of delivering this 'WOW' experience we strive for!
Benefit Treatment Coordinator
You might be perfect for this position if you:

• are looking for a front desk coordinator position within an excellent dental office
• care about delivering the best patient experience possible
• have at least two years of dental office experience

This is a fast-paced, fun practice with an excellent mentor and team members! The Benefit Treatment Coordinator is the right hand of the Operations Manager and the face of the practice. This role is an integral part of the office team with strong interpersonal and organizational skills. He/she works closely with patients and clinical team members, coordinates appointments, manages schedules and patient flow, and assists patients with treatment and financial arrangements. The Benefit Treatment Coordinator also reaches out to patients on a daily basis and is seen as a key point of contact internally and externally. Join the team and be part of this exciting opportunity!
Key Responsibilities

• Prepare and present dentist-diagnosed treatment plans and financial estimates to patients
• Schedule patient treatment appointments
• Reschedule patients who miss appointments
• Contact patients to complete treatment
• Manage dentist and hygienist schedules
• Work with our clinical team to effectively manage daily patient flow
• Provide communications and information to appropriate team members
• Assist patients with financial arrangements, overcoming any and all objections
• Execute all treatment paperwork including consent forms, policy forms and exit paperwork
• Adhere to confidentiality, state, federal and HIPAA laws and guidelines
• Other front desk duties as assigned

Qualifications

• Previous experience in a dental practice
• Ability to understand insurance plans
• Knowledge of Microsoft and software applications
• Excellent verbal communication
• Must be able to work an occasional evening shift and an occasional Saturday

Benefits

• Medical, dental and vision Insurance
• Disability and Life Insurance
• 401k plan
• 2 weeks of paid time off per year
• Up to a total of 7 paid holidays per year (includes one floating holiday)
• Complimentary dental care for employee and family members (within company guidelines)

We work diligently to ensure all our patients and staff feel safe and protected while in our office. We have the proper PPE for the staff and are CDC COVID-19 compliant.
Take your career to the next level – join our team!
Mount Vernon Dental Smiles is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity of an otherwise qualified individual, or membership in any other class protected by applicable law. Mount Vernon Dental Smiles hires and promotes individuals on the basis of their qualifications for the job to be filled.

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Job Type: Full-time

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