Job description

A dynamic and busy specialty medical practice is seeking a full-time, team oriented Bilingual Front Desk Scheduler for our behavioral medicine departmentwho is professional, knowledgeable and motivated, to be an integral assistant to an interdisciplinary team of Psychologist within a very busy thriving pain management practice, and one who wants to gain experience interacting with our chronic pain patient population.

Ideally, an assistant in this position will be well-versed in basic administrative skills such as Microsoft Word and Excel as well as some experience in electronic medical records. Some medical office experience is preferred in the areas of authorization requests, referrals and verification processes. The candidate should be completely bilingual in Spanish and English, possessing professional and friendly verbal communication. This assistant should be organized and able to multitask and prioritize tasks efficiently.

RESPONSIBILITIES MAY INCLUDE BUT NOT LIMITED TO:

• Serve as Behavioral Medicine Clinic receptionist
• Answering front office phones
• Scheduling Patients
• Scanning and uploading documents
• Track, Facilitate and expedite the completion of Psych testing documents
• Data entry
• Mailing
• Daily communication with providers, staff, insurance companies and legal professionals via email

REQUIREMENTS & SKILLS:

• Bilingual in English and Spanish (required)
• 1-2 years medical office experience (preferred but not required)
• High school or equivalent (required)
• Some experience with electronic medical records preferred
• Good customer service skills
• Able to demonstrate a high level of professionalism
• Ability to establish and maintain effective work relationships with the clinicians and staff
• Must be detail-oriented, organized, and able to work well under pressure
• Reliable and self-motivated
• Highly effective interpersonal, verbal, and written communication skills
• Strong organizational skills and the ability to multitask
• Type at least 40 wpm
• Proficiency in Microsoft Office (primarily Word, Excel, and Outlook) required

I hope you are ready for this exciting role! We hire high-performing and team-oriented individuals that want to make a difference. We challenge ourselves every day. Our employees truly are the heart of our success.

COMPENSATION:

• Competitive Wage
• Competitive Benefit Package included – Health, Dental, Vision, PTO, 401K.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Pain Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Emeryville, CA 94608: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 1 year (Required)

Work Location: One location

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