Job description

Reports to:
General Manager, Assistant Management, Bar Manager

Team members:
Service Staff, Servers, Utilities

Part or Full-Time, [Tipped Position] $5.00/hour Base Pay

50% off Food, Beer, and Wine at All SXNW Restaurants, Sunday Off, Holiday Time-Off

Ideal Candidate meets the following expectations

• Experience preferred, but not required

• Positive, Professional, and Passionate

• Enjoys a family working environment where staff comes first

• Willing to work as a host and in a support position until well versed on service guidelines, daily operations, food and beverage offerings, and company culture

• Demonstrate the Values and Expectations of Theo's Team Members

• Deliver exceptional service and actively utilize the Cycle of Enlightened Hospitality to provide a genuine and memorable dining experience to each guest.

• Demonstrate respect and compassion for those who you impact daily.

• Display a hunger to learn and excel inside and outside of the restaurant. Continuously seek personal growth and share your standard of excellence with the team. Act with courage to solicit feedback from your peers to constantly find improvement.

Time and Attendance

• Clock in and out for each scheduled shift.

• Arrive on-time and “floor-ready” for your shifts as per the Theo’s Employee Manual.

Service and Guest Experience

• Maintain an understanding of the proper steps of service. Consistently execute them with efficiency while maintain a sense of urgency throughout service.

• Ensure constant, proper communication with all service staff, members of management, and the kitchen during service.

• Accurately identify table numbers and seat positions

• Exhibit an understanding/awareness of the pace and speed of service at all times.

• Provide support to all servers/utilities/bartenders.

• Demonstrate knowledge of Department of Health standards

Menu Knowledge and Continued Education

• Stay up to date on changes to Happy Hour, Dinner, Cocktail and Wine menus

• Attend and participate in line up

• Participate and display understanding of menus through quizzing

Physical Requirements

• Ability to stand for up to 8 hours per shift.

• Ability to lift objects up to 50 lbs.'

'COVID-19 Precaution(s): Sanitizing, disinfecting, or cleaning procedures in place This Job Is:
*

• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $5.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Restaurant type:

• Fine dining restaurant

Shift:

• Evening shift

Weekly day range:

• Weekend availability

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person

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