Job description

JOB DESCRIPTION

Possible Sign-On Bonus

The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.

RESPONSIBILITIES

• Hybrid Role

Customer service, sales, customer issue resolution- 75%

Basic vehicle service tasks, Oil, tires, fluids- 25%

Store operations, opening/closing, inventory, displays- as needed basis

• Growth and career development role

May assist Manager or act as Manager-On-Duty in certain circumstances or to support development

Will learn all aspects of store operations and flex between front/back shop tasks
QUALIFICATIONS

• Minimum requirements

High School Diploma or equivalent

Valid automobile drivers license

Customer service and career growth mindset

Ability to complete required store education courses and modules required for this position

Ability to learn and perform basic vehicle service tasks

Ability to learn and operate store systems

• Preferred

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

Previous consumer retail sales experience

Previous automotive experience a plus

Previous management/supervisory experience a plus

*Sign-on bonus for new teammates only

EMPLOYEE TYPE
Regular : Full time

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Day range:

• Weekend availability

Shift:

• 8 hour shift

Application Question(s):

• Pre-employment physical & drug test required.

License/Certification:

• Driver's License (Required)

Work Location: One location

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