Audit Manager - Network Processing Directorate
Job description
Duties
The USPS OIG conducts systematic performance, financial, or attestation reviews and audits of the Postal Service programs and operations, including assessments of efficiency and adequacy of internal controls; compliance with laws, regulations, policies, and/or contracts; and detection of fraud, waste, and abuse.
The Network Processing team provides oversight on the efficiency and effectiveness of the over 300 USPS mail sorting facilities nationwide. Audits focus on cost, service, and large-scale network changes. The team also uses data analytics and risk models to identify network operations at risk.
The Audit Manager role requires the individual to be highly motivated and experienced in managing program and performance audits, leading teams, and supervising staff. The employee will serve as an authoritative resource for the Network Processing Directorate. The employee is expected to be skilled in managing and performing key functions throughout the audit process, including research, planning, fieldwork, documentation, and communicating results. The role requires the employee to apply a wide range of auditing concepts, laws, policies, practices, analytical, and diagnostic methods, and techniques to address substantive and technical issues or problems. Responsibilities include day-to-day project and task management; collaborating with management, peers, and subordinates; developing and mentoring staff; and ensuring continuous progress toward stated goals.
Successful candidate will be responsible for managing the activities of staff engaged in performing audits and reviews that examine how the Postal Service's activities, organization, and policies relate to its strategic vision and mission. Successful candidates will have relevant experience in following:
- Actively managing audit projects to ensure that professional standards are maintained throughout the planning, fieldwork, and reporting phases, including the accumulation and documentation of evidentiary data that is technically sound and in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards (GAGAS).
- Preparing reports, correspondence, briefings, and other deliverables in a clear and concise manner so that audiences easily understand findings, conclusions, recommendations, or related information.
- Presenting oral briefings to management and other stakeholders.
- Communicating project status and results to all levels, as needed, internally and externally, and influence approval and user adoption of solutions and plans.
- Developing audit plans, including scheduling projects and staff assignments and manages budget to comply with the organization's needs and reviewing and approving the objective, scope, and methodology, and plan of each project.
- Functioning as a member in a high-performing team.
- Supervising, coaching, mentoring, and developing staff. Accomplishes results by communicating job expectations; monitoring and appraising job results; addressing performance issues; and providing actionable feedback and career development opportunities.
- Establishing and maintaining productive working relationships and consistent professional communications with Postal Service management and staff and other pertinent internal and external stakeholders.
- Providing leading critical thinking and audit and programmatic knowledge, including identifying issues and determining innovative solutions; maintaining awareness of related developments and trends; prioritizing work; and managing and summarizing data analysis.
- Ensuring team members meet acceptable standards for timeliness, accuracy, quality, and completeness.
- Reviewing working papers, reports, or other written products to ensure they are accurate, timely, and clear.
- Representing the organization in meetings with high-level officials from the Postal Service, other agencies, vendors, and members of external organizations.
- Furthering the Equal Opportunity Program, including assuring equal opportunity for all subordinate employees in recruitment, selection, promotion, training, awards, assignments, discipline, and special program objectives.
- Providing technical expertise, support, and guidance to auditors and other staff.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
Requirements
Conditions of Employment
- Must be a U.S. citizen.
- Must be able to pass a drug screening and medical assessment questionnaire.
- Must be able to pass a background investigation.
- Must be able to obtain and maintain Moderate Background Investigation (MBI) security clearance.
- Must be able to obtain and maintain a government-issued credit card.
- May be required to successfully complete a 12-month probationary period.
Qualifications
You must meet ALL of the minimum qualifications listed below.
- 4 years of experience in leading complex, multi-location (organization-wide) audits, evaluations, assessments, and/or reviews at an Office of Inspector General or similar audit organization. (Your resume must reflect where, when, and how you gained this experience.)
- Degree in auditing or in a related field (please see below list for related field degree list) such as business administration, finance, public administration, or accounting (must submit transcripts from an accredited college or university).
- A combination of education and experience - at least 4 years of experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following: a certificate as a Certified Internal Auditor (CIA) or a Certified Public Accountant (CPA), obtained through written examination; or completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours.
- Business Related, including but not limited to:
- Auditing, Accounting, Business Administration, Economics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc.
- Government Related, including but not limited to:
- Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc.
- Technically Related, including but not limited to:
- Engineering, Cybersecurity, Human Resources, Information Technology, Journalism/Investigative Reporting, Logistics, Supply Chain Management, etc.
DESIRABLE QUALIFICATIONS
- Experience managing teams in performance audits, reviews, or program/policy evaluations.
- Detailed knowledge of Postal Service processing network, operations, activities, and performance.
- Proficient report writing and reviewing.
- Advanced degree in accounting or any other related business degree.
- Professional certification(s), i.e. CPA, CIA, Certified Fraud Examiner, etc.
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors below. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
- Mastery of a professional knowledge of the theory, concepts, principles, and practices of financial and performance auditing sufficient to conduct difficult assignments involving interfaces and inter-relationships between and among programs, systems, functions, policies, and various issues.
- Knowledge of the Office of Inspector General or comparable organization, its mission, program objectives and operations, and the relationship of audit functions with agency management functions.
- Skill in planning work to be accomplished by subordinates; setting priorities; evaluating performance; giving advice, counsel, and instructions; effecting minor disciplinary actions; and identifying developmental and training needs.
- Skill in overseeing and participating in the development of audit policy guidance including directives, memoranda, etc.
- Skill in defining problems, analyzing alternatives, and recommending solutions to difficult challenges.
- Ability to express and present ideas clearly and concisely, both orally and in writing.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:
Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options.
For more information about these programs visit www.opm.gov/insure.
Retirement and Thrift Savings. For more information about these programs see www.opm.gov/retire and http://www.tsp.gov/.
Flexible Work Schedules. USPS OIG offers a range of family friendly flexibilities including flexible work schedules, telework and employee assistance programs.
Leave and Holidays. In addition to 11 paid holidays each year, you will earn 13 days of paid sick leave and 13 to 26 paid vacation days each year depending on your years of service.
For further information, please refer to our website at:
https://www.uspsoig.gov/frequently-asked-questions
Fair Labor Standards Act (FLSA) Status: EXEMPT (Nonexempt employees are entitled to overtime pay; Exempt employees are not).
This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case-by-case basis.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision.
NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 11876811, by closing date 04/06/2023.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. COVER LETTER. Maximum 1-page explaining why you are a good fit for the position.
4. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
5. PERFORMANCE APPRAISAL dated within the last 12 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
6. UPLOAD SUPPORTING DOCUMENTS which may include:- Certificates or Licenses, if applicable. Upload and save as "Other" document.
- Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
- Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date,04/06/2023, to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
- You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
- Your uploaded documents may take several hours to clear the virus scan process.
- You are strongly urged to read and print the entire vacancy announcement.
Agency contact information
Vacancy Inquiries
Email
jobs@uspsoig.gov
Address
OA - Office of Audit
1735 N. Lynn Street
Arlington, VA 22209
USNext steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 11876811, by closing date 04/06/2023.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. COVER LETTER. Maximum 1-page explaining why you are a good fit for the position.
4. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
5. PERFORMANCE APPRAISAL dated within the last 12 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
6. UPLOAD SUPPORTING DOCUMENTS which may include:
- Certificates or Licenses, if applicable. Upload and save as "Other" document.
- Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
- Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
-
Veterans
Clarification from the agency
All U.S. Citizens - Current Career USPS OIG, United States Postal Service, Postal Regulation Commission, and United States Postal Inspection Service WILL NOT be considered or selected from this vacancy announcement. NOTE: Internal Employees Must Apply to Announcement #:11876767.
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