Essential Functions of the position are detailed below, and include any physical requirements below that.
1. Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property. In the absence of the property manager, is responsible for the management and supervision of the property.
2. Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors and volunteers. Communicates accurate information regarding funding guidelines in both oral and written communication.
3. Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations Determine applicants' ability to meet funding income and other eligibility guidelines.
4. Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times.
5. Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue.
6. Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner. Ensures all vendor services are completed accurately and addresses any issues that arise. Prepares work orders, sort's mail, and prepares flyers, as required.
7. Maintains the applicant wait list for the property per funding guidelines. Maintains contact with wait list applicants in order to help ensure property maintains full occupancy .
8. Provides assistance in annual unit inspections and communicates outcomes and issues to property staff as needed. Provides set up and clean up assistance for resident activities.
9. Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed.
10. Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day.
X Push and pull objects up to 25 pounds.
X Climb up and down up to 6 flights of stairs at a time.
X Lift up to 25 pounds.
X Additional Requirements: Must be able to perform math calculations

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
X Background check, including any program specific requirements.
Physical examination
Drug Testing
TB Testing
Driver's License and reliable transportation
Agency-specified automobile insurance
X Additional Requirements: Computer literacy in Microsoft Word and Excel

Immediate Supervisor: Property Manager or Multi-Building Property Manager
Directly Supervises: N/A
Indirectly Supervises: N/A

Education and Experience Requirements:

Relevant Education:
Preferred: Associate's Degree or equivalent number of college credit hours
Minimum: High School

Relevant Experience:
Preferred: 3 years property Management Experience
Minimum: 2 years property Management Experience

Certification/Licensure:
Preferred: NCHM Certified Occupancy Specialist (COS) certification
Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18 month anniversary of employment