Job description

Assistant Managers show apartments to potential residents, lease apartments to qualified applicants, renew leases with current residents, and perform duties concerning the property as directed.

Responsibilities:

• Warmly greets visitors, prospective residents, and current residents.
• Provides potential resident with information about the community and tours the property and available units.
• Consults with prospective residents to identify requirements and budgets, then matches these needs with available properties/units.
• Ensures available and model apartments are fresh and tidy.
• Guides an applicant through the application process.
• Prepares lease documents for supervisor’s review and approval; obtains signatures from management and residents.
• Coordinates move-in dates, materials, and processes.
• Prepares move-in materials.
• Creates, develops, and maintains a wait list as needed.
• Tours property to ensure it is neat, tidy, attractive, and in good repair.
• Assists with recordkeeping, filing, bookkeeping, and paperwork as required.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Outgoing, friendly attitude with the ability to make others feel welcome and comfortable.
• Excellent interpersonal skills with good sales and customer service skills.
• Excellent verbal and written communication skills.
• Detail-oriented and organized.
• Proficient in Microsoft Office Suite or related software.
• Two years of customer service experience required.
• Bilingual in English and Spanish preferred.
• Must be able to travel regularly between property locations.

Education and Experience:

• High school diploma or equivalent preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential residents.
• Must be able to lift 20 pounds.
• Must be able to go upstairs.
• Must be able to bend, kneel, and reach.
• Must be able to traverse a variety of properties with stairs and in a variety of weather.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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