Summary Description: As a member of the Information Technology team, the Applications Analyst provides both technical and user software support for the University’s major information systems. The position works closely with the Director of Information Technology and the entire IT team to ensure that systems effectively meet the needs of the University. The environment is focused around the Ellucian (Datatel) Colleague integrated ERP system which supports student educational records, registration, financial aid processes, advancement, human resources, financial reporting, and payroll.
Additional associated technologies include MS SQL Server databases, MS SharePoint, and Business Objects Enterprise. These systems are hosted as VMware virtual machines in an environment that includes Microsoft Exchange email and Veeam backup systems.

Primary Job Duties:
Support the evolution of the institutional information systems through:

• Assist the Executive Director of Information Technology in supporting the Ellucian Colleague ERP system.
• Creating end user reports utilizing Crystal Reports and SQL queries.
• Assisting in adapting processes and reporting to support new delivery modalities such as fully on-line programs.
• Developing data extraction, translation, and loading processes to interface between systems.
• Work with vendor sales and support staff to obtain assistance and to maximize the value of the software investment.
• Respond to users’ software application help requests to resolve problems, develop modifications and provide training.
• Create, monitor, and track Helpdesk tickets.
• Develop technical, operational, and user documentation.
• Work closely with the Executive Director of IT to:

• • Evaluate business and academic needs.
  • Recommend and deploy appropriate system solutions, customizations and reports.
  • Assist in evaluation of new software and new features and recommend appropriate strategies for their adoption.
  • Plan and manage projects to implement new applications or software features.

Required Minimum Qualifications:

• Must have prior experience with Ellucian Colleague.
• Bachelor’s Degree in a computer related discipline or an equivalent combination of education and experience.
• Ability to collaborate and communicate with all levels of the organization including management and operational staff, faculty, and students with strong oral and written communication skills.
• Experience working with the following:
  • Microsoft AD/SharePoint/Flow
  • Crystal Reports
  • Axiom
• Ability to solve problems creatively, efficiently and effectively.
• Ability to independently initiate and implement projects and prioritize and balance multiple tasks.
• Ability to work effectively as a contributing member of a high-performance service team.

Preferred Qualifications:

• Experience in planning and managing Technology projects.

Work Environment:
The position is a hybrid, remote or WPU office environment.

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not intended to be a complete statement of duties, responsibilities, or requirements, and does not limit the assignment of additional duties at the discretion of the supervisor. Nor is it intended to imply that the job requirements cannot be met through use of reasonable accommodations for qualified individuals.

Warner Pacific University’s Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students from diverse backgrounds with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.

Warner Pacific University’s Commitment to Diversity: Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply.

Employee Agreement:
Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament.

Warner Pacific’s students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual’s behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs.

Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses.

Equal Employment Opportunity:
Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose.

In order to be considered an applicant for this position, please complete our online employment application at https://warnerpacific.catsone.com/careers/1611-General Click “Apply Now” to complete the online application, and submit the following:
Application, Cover Letter and Resume

** NOTE: All job offers are contingent upon successfully passing a background check and completing all required paperwork.